Imagine uncovering one of the secrets behind the success of 80% of the National Multifamily Housing Council's (NMHC) 50 Largest Apartment Managers.

You might think it's a groundbreaking investment strategy, a renowned architect or even a revolutionary approach to achieving operational excellence. 

But instead, the real game-changer is something much more human-centric - a commitment to elevating the resident experience by transforming routine tasks into exceptional experiences. 

How? With a little help from WithMe’s innovative self-serve printing and coffee amenities, PrintWithMe and SipWithMe. 

Modern residents demand modern amenities. But they also value convenience, quality and community.

Many multifamily owners and operators have become so caught up in the trends that they have forgotten about the simple things that really make a difference.

Instead of sending their residents on an expensive goose chase to print, top PMCs empower their residents to conveniently and securely print their own documents, whenever and wherever it’s necessary. 

Instead of throwing a Keurig in the clubhouse to collect dust (and mold), top PMCs understand the value of brewing contentment and community with barista-quality coffee. 

By going back to basics, 80% of the NMHC Top 50 Managers are demonstrating a unique understanding of the simple things that make a big difference when it matters most. 

The Power of Positive Printing

Believe it or not, community printers are now all the rage in multifamily. With nods in The Wall Street Journal and The Washington Post, forward-thinking property management professionals have turned their attention to this small amenity that is making a major impact on operational efficiencies, cost savings and resident satisfaction.

Think about it. From legal documents to shipping labels, everyone needs to print. But no one owns a printer. Printing has become something that no one thinks about until it’s causing a crisis. 

Though it’s certainly not multifamily’s most glamorous amenity, it’s not surprising 82% of residents label PrintWithMe “essential.”  

Completely wireless, PrintWithMe empowers residents to quickly and securely print from any electronic device - anytime, anywhere. Print jobs can be started by uploading documents to PrintWithMe’s website, sending them to a printer’s unique email address or using the PrintWithMe iOS app. 

Self-serve printer stations aren’t just a convenient service for residents. They also significantly increase the operational efficiency of on-site teams by eliminating disruptive print requests and time-consuming troubleshooting. PrintWithMe even auto-ships paper and toner, effectively creating a hands-off amenity.  

Skeptical that residents are actually using a community printer? Discover the utilization and impact at three of the top ten management companies! 

Apartment Management Consultants

Apartment Management Consultants leverages PrintWithMe to ensure a high-level of resident satisfaction and well-being. The service boasts an impressive 148% unit utilization rate, with 3,000 users printing half a million pages. 

Asset Living

Not surprisingly, printing is an especially attractive amenity for college students. Asset Living properties across the country rely on PrintWithMe to help them achieve their mission to foster community and drive a positive impact. 

Aspen Syracuse, in particular, has benefited significantly from PrintWithMe, achieving a 263% unit utilization rate. Residents have printed over 113,279 pages - and counting! The reliable and convenient amenity meets a specific need of students, enhancing their satisfaction and positioning Aspen Syracuse as a top choice for Syracuse University students. 

Community Manager Jason Borges praises PrintWithMe’s seamless operation and exceptional customer service, which have saved his team time and reduced disruptions. He wholeheartedly endorses PrintWithMe and says he would “definitely recommend it to other properties.”

FPI Management

PrintWithMe has helped more than 2,000 FPI Management residents securely print over 31,000 pages, and 100% of surveyed FPI partners recommend the solution. 

To experience the power of positive printing in your community, click here. 

The Coffee Shop Experience Without the Coffee Shop Price Tag

Coffee isn’t just for wake-up calls. It’s a tool for building stronger communities, enhancing positive connections and boosting lease renewals.

When high-quality coffee stations are strategically placed in common areas, they naturally become social hubs where residents can connect and engage with one another. 

And what happens when residents build strong relationships in their building and have access to amenities they truly value? 

They’re more likely to renew their leases.

Featuring freshly roasted coffee from top craft roasters and more than 20 different barista-quality beverages (including hot chocolate), SipWithMe delivers more than a simple caffeine fix. The drinks are something to be savored, worthy of being the complement to conversation or the foundation of a buzz-worthy resident event. 

The benefits extend to property management teams by eliminating the skyrocketing and uncontrollable costs that plague most coffee amenity solutions. SipWithMe’s proprietary Cup Allowance technology empowers property managers to control how much coffee each resident drinks. Flexible packages offer options ranging from a few cups a month to unlimited usage. When paired with all-inclusive pricing, budgeting is a breeze. 

SipWithMe’s unmatched blend of top-tier quality and cost-efficiency is exactly why the top property management company in the country, Greystar, depends on WithMe for coffee (and printing) services.

Greystar

Greystar works diligently to enrich the lives they touch by doing things the right way, which is why more than 500 Greystar communities trust WithMe to consistently deliver exceptional printing and coffee services to their residents.

At The Standard, an Elite 1% ORA community in Scottsdale, SipWithMe has become a standout feature, earning high praise from residents. One even noted, "The pool and free coffee are the best parts." Since installation, residents have consistently dispensed at least 40 beverages a day - at a 10/10 satisfaction rating. 

SipWithMe has also transformed the resident experience and operational efficiency at The Fitzgerald, a Greystar property in Denver. SipWithMe’s high-tech features and craft roasted coffee have boosted resident satisfaction and retention, making it a key highlight during property tours. The amenity boasts 275 unique users and a 98% unit utilization rate. 

To bring the coffee shop experience (without the coffee shop price tag) to your community, click here. 

Better Together

As the cost of living continues to rise, the appeal of convenient and practical solutions like self-serve coffee and printing stations has never been greater. Recognizing this, many property owners and operators are focusing on reliable, high-quality services that meet everyday needs. 

To simplify vendor management and ensure consistent, top-tier service, properties are turning to WithMe to deliver both their coffee and printing solutions. Four of the country’s largest PMCs have discovered that PrintWithMe and SipWithMe are even better together - and here’s how it’s going! 

Willow Bridge Property Company

Willow Bridge Property Company relies on both PrintWithMe and SipWithMe to help them deliver impeccable service, give residents the resources they need to thrive and feel empowered, and create places people want to call home. 

Since establishing a national partnership, PrintWithMe has empowered 44,000+ residents to print 345,000+ print jobs and more than 2 million pages. That’s nearly 1,000 pages a day!

BH Management

BH Management is on a mission to create spaces where people live and thrive - and they’re doing it with the help of both PrintWithMe and SipWithMe. 

Since Airie Apartments implemented PrintWithMe in 2021 and SipWithMe in 2023, the average unit utilization rates have been 116% and 109%, respectively, quantitatively demonstrating the immense value to residents. 

Cushman & Wakefield

Cushman & Wakefield keeps its clients at the cutting edge of technology by partnering with forward-thinking tech companies all around the world, including WithMe. 

The integration of PrintWithMe and SipWithMe has made a significant impact across Cush & Wake’s portfolio. Approximately 55% of their top properties use both PrintWithMe and SipWithMe.

RPM Living

A staggering 51% of RPM Living’s top properties lean on PrintWithMe and SipWithMe to create places where extraordinary people thrive.  We’ve helped more than 6,700 RPM residents conveniently and securely print documents from the comfort of their properties. 

PrintWithMe and SipWithMe have proven to be invaluable assets for on-site teams, enhancing both efficiency and resident satisfaction. 

Transforming Routine into Remarkable

As multifamily continues to evolve, the importance of offering unique and valuable amenities cannot be overstated. PrintWithMe and SipWithMe are leading the charge in transforming resident experiences, making everyday tasks easier and fostering a sense of community. 

The self-serve amenities are not only cutting-edge but also reliable, ensuring that managers can count on consistent service delivery. This partnership approach fosters long-term success and mutual growth.

It’s no wonder 80% of the NMHC’s top 50 largest managers rely on these amenities. By choosing WithMe, they are not just providing services; they are enhancing lives and building stronger communities.

Ready to join these power players in transforming everyday tasks into exceptional experiences? Click here to get started!