April 20 is National Cold Brew Day — the perfect excuse to keep things cool and caffeinated at your property. Whether your residents are hardcore coffee fans or just here for the vibes, this day is an easy win for community building.
Cold brew’s been having a moment for a while now. It’s smooth, it’s strong and it looks great in a clear cup with oat milk and ice. The cool twist (pun intended)? You don’t need a trendy café setup to join the party. With SipWithMe, a cold brew celebration is just a few taps away.
Cold brew might feel like a new trend, but it’s been around for a long time — like, 1600s Japan long. The original version wasn’t even coffee — it started with tea! People used cold river water to steep tea slowly over time, creating a smooth, refreshing drink without any heat. Eventually, Dutch traders picked up the idea and started using it to brew coffee on their ships — no fire needed, and way easier to store on long trips.
When they brought it back to Japan, the method evolved into what we now call Kyoto-style cold brew, made one drip at a time through fancy glass towers. Over the years, cold brew kept catching on because it’s smooth, easy to make in batches and perfect for hot weather (or anytime, really).
By the 1800s, France started adding chicory root to stretch their supply, which eventually made its way to New Orleans — and cold brew with chicory is still a thing there today.
Then in the 1960s, an American engineer named Todd Simpson turned cold brew into a household staple by inventing the Toddy system. That kicked off the version we know and love now: strong, smooth and easy to enjoy cold or hot.
These days, cold brew is everywhere — from corner coffee shops to your apartment lobby. It’s smooth, bold and totally perfect for sunny mornings, chill afternoons or anytime you need a cool caffeine fix.
Looking for a simple, crowd-pleasing way to engage residents on National Cold Brew Day? A cold brew event is easy to set up, low-maintenance to run and a guaranteed hit — no barista necessary. Here are a few creative ways to make it memorable:
Turn your lounge or lobby into a self-serve cold brew bar. Set out pitchers of classic cold brew alongside a variety of flavored syrups (vanilla, caramel, hazelnut), milk and creamer, milk alternatives (oat, almond, coconut), and fun add-ons like sweet cream, cinnamon, or chocolate shavings. Provide ice, cups, stirrers, and signage with mix-and-match ideas to inspire creativity.
Bonus tip: Branded cups or sleeves make great photo ops for your social feed.
Combine the energizing power of cold brew with the calm of creativity. Set up a painting or coloring station with mini canvases, coloring pages (bonus points if you use PrintWithMe), and art supplies. Invite residents to craft their own artwork while sipping their personalized cold brew creations. This format works well indoors or outdoors and is perfect for winding down after work or encouraging a little weekend fun.
Create a laid-back lounge experience in your common area. Set up comfy seating, string up a few lights, and play mellow lo-fi or acoustic playlists to set the mood. Offer cold brew and let residents help themselves as they mingle. Add a few board games or card decks to spark conversation — it’s a low-effort setup that encourages organic connection.
Place fun, thoughtful conversation starter cards on tables to prompt resident interaction. Great for new move-ins or properties with lots of remote workers who crave community without pressure. Add a light snack bar with trail mix, granola bites or mini muffins to round things out.
Offer small “flights” of different cold brew flavors — classic, vanilla, mocha, maybe even a seasonal option like cinnamon maple. Include a voting card or quick poll to crown the community favorite. It’s a fun twist on a tasting event and lets residents try something new.
Set up a cold brew bar next to a DIY candle-making station. Residents can pour their own soy wax candles using pre-scented oils and wicks. It’s a great blend of hands-on fun and relaxing vibes, and everyone goes home with a personalized keepsake.
Offer both cold brew and herbal iced teas (like chamomile or hibiscus) to cater to early risers and those avoiding caffeine. Add a station for customizing drinks with fruit infusions, mint and honey for a health-forward feel. This dual approach keeps the event inclusive and encourages residents to linger.
Set up a compliment wall or “take what you need” notes display where residents can write positive affirmations or pick up a kind message while they sip. It’s a small touch that creates a meaningful, feel-good experience with zero extra cost.
Not all cold brews are created equal. Harsh, bitter, watery coffee? That’s a quick way to kill the vibe. But with SipWithMe, you get consistently great-tasting coffee — barista-level flavor without the barista-level effort.
Already serving SipWithMe? You’re halfway to cold brew. Just brew a stronger cup (smaller size = more concentrated), then either:
Either way, you get smooth, barista-quality cold coffee without breaking a sweat. Top it off with milk, sweet cream or syrup if that’s your thing — and boom: cold coffee that’s smooth, bold and built to impress.
If your property already offers SipWithMe, celebrating National Cold Brew Day is a no-brainer. If not, consider this your sign to join the cool crowd.
Looking for more ways to celebrate coffee all year long? Our Coffee Holiday Calendar highlights all the dates worth celebrating:
…and many more.
📩 [Download the free calendar here]
And if you're ready to go all-in on community coffee moments, check out our free e-book, Brew Better Communities, packed with event inspo and expert tips to help you make the most of every sip.
Coffee holidays like National Cold Brew Day are the perfect excuse to gather your residents, create great memories and spotlight the amenities that make your community stand out.
If your coffee setup could use a jolt, we’re here to help. Let’s talk!
Everyone talks about ROI, but in multifamily, knowing where to focus is what separates good operators from great ones. With margins tightening and resident expectations rising, smart prioritization isn’t optional. It’s the playbook.
Here’s a breakdown of what actually moves the needle, and what quietly eats into your bottom line.
Resident turnover is ROI’s quiet killer. Every vacancy racks up costs. Multifamily Dive pegs it at up to $4,000 per unit and that’s before factoring in lost time and team bandwidth.
Long-term residents don’t just save money, they build community, reduce service load and become your biggest advocates. In short, don’t chase new leases at the expense of the ones you already have. Keeping a long-term resident, even if they’re paying slightly below market, is almost always more cost-effective than replacing them. Turnover will happen, but more often than not, it’s preventable. Invest in resident experience, and retention will follow.
Maintaining high occupancy rates ensures steady cash flow. Without it, even the most strategic rent increases fall flat, because empty units don’t generate revenue.
The real ROI move is finding the sweet spot: pricing that reflects market demand while keeping your property full. Incremental rent growth works best when residents feel the value: through better service, reliable amenities and a strong sense of community.
However, rent growth is only effective when occupancy is stable, otherwise, vacancies offset the gains from rent hikes. Competitive pricing and understanding market trends help strike the right balance.
Rent isn’t the only revenue stream that matters. Smart operators know that well-placed, well-managed amenities — like printers, coffee stations and vending — can add real income while delivering real value.
When residents rely on an amenity regularly, it stops being “nice to have” and becomes part of their routine. That builds satisfaction, which leads to renewals and additional revenue.
Not all amenities are created equal, though. The ones that deliver the highest ROI tend to solve real, daily problems. Curious which ones top the list? Check out our breakdown of resident-preferred amenities that actually move the needle.
If an amenity doesn’t make a resident’s life easier, safer, or more enjoyable, it’s just window dressing. The best operators know this and invest accordingly. Secure package lockers solve the chaos of missed deliveries. Keyless entry adds modern convenience and peace of mind. Smart thermostats, reliable Wi-Fi and responsive maintenance? Non-negotiables.
Want to drive retention? Invest in the amenities people use every day. Fitness centers, coworking lounges and shared entertainment spaces don’t just fill out a brochure, they build community and increase the odds your residents renew.
When tech saves time, reduces friction and just works, residents notice. Smart solutions like keyless entry, automated coffee service and self-serve printing don’t just impress during tours, they deliver daily value. Add in features like mobile rent payments, maintenance portals and smart thermostats, and you’re giving residents back their most valuable asset: time.
The kind of convenience that quietly removes friction, makes life smoother and gives residents a sense of ease. That’s where loyalty is built. The best PropTech doesn’t just enhance convenience; it amplifies the resident experience in ways that feel effortless. When residents feel like their needs are anticipated and met without a second thought, they stay longer. And when your operations run smoother, your NOI follows suit.
Turnover isn’t just expensive. It's disruptive. Every time a resident leaves, you're not just losing rent. You’re covering marketing, maintenance, cleaning and potentially a full unit refresh. And those costs stack up to $4,000 per vacancy, according to industry data.
At WithMe, we’ve seen that resident satisfaction is the single most powerful lever to reduce churn. Even if a tenant is paying slightly below market, the stability they bring is worth more than a vacant unit. Proactive engagement, thoughtful amenities and fast, reliable service make the difference between a resident who renews and one who walks.
Wasted resources cut into revenue. Investing in automation or outsourcing services helps streamline operations and reduce costs.
When onsite teams are stuck with repetitive tasks or reactive maintenance, it pulls focus from residents. Automating key workflows and outsourcing amenities like printing or coffee lightens the load and improves service.
Energy-efficient upgrades, preventive maintenance and staff training are good practices and smart investments. They protect the asset, improve the resident experience and drive long-term ROI.
Dissatisfaction isn’t always loud. Sometimes it shows up in neglected amenities, slow maintenance, or a general feeling that no one’s listening. And in multifamily, those quiet signals lead to costly exits.
Residents stick around when they feel connected — to the property, to the team, to the community. That means delivering on what matters: responsive service, thoughtful engagement and amenities that add real value to their day-to-day.
Hosting social events, keeping communication channels open and ensuring common areas are clean and cared for — these aren’t just nice-to-haves. They’re what turn renters into long-term residents. And strong resident experience doesn’t just prevent churn; it builds loyalty that pays off in renewals, referrals and reputation.
Multifamily profitability comes down to smart prioritization. The properties that thrive are the ones focused on what actually moves the needle: reducing turnover, optimizing operations, investing in high-impact amenities and making the resident experience effortless.
Efficiency matters. So does consistency. When your operations run smoothly and residents feel seen, the returns show up in higher renewals, stronger reputations and healthier margins.
Want to go deeper? We put together a comprehensive e-book on the ROI of multifamily amenities and proptech: what drives returns, what to avoid and how to stay ahead.
📥 Download the e-book and get insights that help you lead with strategy, not guesswork.
If you think coffee is just a morning ritual, your residents would disagree.
It’s a non-negotiable daily habit, a $100 billion industry, and - if done right - one of the most effective retention tools in multifamily housing. Yet, most properties still treat coffee as an afterthought.
A lonely, outdated coffee pot in the corner of the leasing office? Not cutting it. A premium coffee experience that actually enhances daily life? That’s what today’s residents expect (and this micro influence keeps them renewing their leases 😮).
The numbers prove it:
📊 82% of residents we surveyed call high-quality coffee an essential amenity - ranking it just behind fitness centers.
📊 49% of residents use their community’s coffee station more than package lockers or entertainment spaces.
Daily-use amenities = daily brand engagement = higher lease renewals.
If your community isn’t delivering a premium coffee experience, you’re missing an easy (and highly caffeinated) opportunity to build engagement, connection and retention.
At WithMe, we’ve seen the incredible impact of coffee—not just as an amenity but as a valuable driver of resident retention.
That’s why we teamed up with Metropolis Coffee Company to explore how properties can leverage coffee as a competitive advantage. The result? A compelling webinar, “The Power of Coffee to Attract, Engage, and Retain Residents.”
Building on that conversation, we took it a step further and created Brew Better Communities, a comprehensive guide designed to help multifamily professionals enhance resident engagement through premium coffee experiences.
Inside our game-changing e-book, you’ll discover:
Want the full playbook?
Download “Brew Better Communities” here →
Multifamily properties invest millions in gyms, pools and lounges, but how often do residents actually use them? Compare that to coffee:
☕ 73% of Americans drink coffee daily
☕ 36% drink 3–5 cups per day
☕ 87% consider themselves “coffee-obsessed”
A fitness center might get used a few times a week. A pool? Only when the weather’s right. But coffee? It’s a daily ritual. The right coffee setup isn’t just about convenience - it’s an opportunity to foster connection, enhance brand perception and create an experience residents don’t want to give up.
The best properties aren’t just offering coffee, they’re creating an experience around it. Here are 3 ways how they're doing it:
1️⃣ Make Coffee a Social Hub - A well-placed coffee station turns a lobby into a gathering spot, sparking daily conversations and building community.
2️⃣ Host Coffee-Centric Events - A coffee tasting for National Coffee Day, barista-led latte art classes, and coffee education events create memorable experiences that spark engagement.
3️⃣ Offer Premium Options - Craft-roasted beans, barista-quality beverages and touchless brewing stations elevate the experience, signaling high-end living.
The Standard Scottsdale, a Greystar-managed, ORA Top 1% property, embraced premium coffee as a way to enhance community engagement.
The results?
✔ 6,598+ cups served - proving coffee is one of the most valued amenities.
✔ 40+ cups per day - a daily-use touchpoint that strengthens brand connection.
✔ 10/10 resident satisfaction - a small upgrade with a massive impact on renewals.
✔ Featured in 5-star resident reviews - when residents talk about coffee, they talk about the living experience that comes with it.
"If they think positively about where they live a few days a week, they’re probably going to stay longer." - Glenn Schoeneck, Property Manager
Coffee creates daily micro-moments that influence renewal decisions. Whether it's a resident grabbing a cup on the way to work, sharing a morning chat with a neighbor, or enjoying a quiet moment in a cozy lounge, each of these moments adds up. They reinforce a sense of belonging, increase positive associations with the community, and ultimately make residents more likely to stay. A great coffee amenity is a touchpoint that strengthens emotional connections to a place, one cup at a time.
The difference between a good community and a great one comes down to the details.
🏡 A well-placed coffee station turns a lobby into a social hub.
👋 It encourages daily interactions that build stronger connections.
🌟 It elevates brand perception - because premium coffee signals premium living.
And unlike a gym or pool (that might collect dust for months), coffee is a guaranteed daily engagement tool.
But here’s the real question: If your property isn’t providing high-quality coffee, your residents are paying for it somewhere else. Whether it’s $5 lattes at Starbucks or K-cups at home, they’re spending money - just not with you.
The question isn’t should you offer coffee. It’sre you making your property the go-to coffee spot?
If not, it’s time to change that.
Get the Full Strategy Inside Brew Better Communities
Learn more about turning coffee into a retention powerhouse? Download the full e-book here.
Because a great cup of coffee, and the community it builds, is a reason to stay.
March 15 is National Espresso Martini Day — the one day a year where it's perfectly acceptable (and encouraged) to mix your coffee with a little bit of vodka. And we think it's the perfect excuse to shake things up at your property with an event residents will actually want to attend.
Espresso martinis have had a serious glow-up lately, popping up on menus everywhere from rooftop lounges to brunch spots. But here's the twist: you don't need a mixologist or a fancy bar to join the fun. With SipWithMe, all you need is a little coffee, a little vodka and a whole lot of community.
The espresso martini was born in the '80s when a patron asked legendary bartender Dick Bradsell for a drink that would "wake me up and mess me up." The result? A bold, slightly bougie cocktail that blends espresso, vodka and coffee liqueur into a rich, foamy masterpiece.
Fast forward to now, and it's basically the unofficial drink of millennial main characters everywhere. So why not let it be the star of your next resident event?
Creating a community event around National Espresso Martini Day is easier than you think. Here are a few ideas to get started:
1. Espresso Martini Workshop: Invite residents to a hands-on cocktail night. Use SipWithMe coffee as the base (barista-quality = guaranteed compliments). Provide vodka, Kahlua, simple syrup, ice, shakers and cups. Bonus points for a printable recipe card and foam garnish tips.
2. DIY Martini Bar: Set up a self-serve station with all the fixings — let residents get creative with flavored syrups, different liqueurs or chocolate shavings. It's like Build-a-Bear, but for grown-ups who love caffeine.
3. Social Hour With a Twist: Turn your lounge into a low-key cocktail bar for the night. Dim the lights, throw on a chill playlist and let the espresso martinis flow. You might be surprised at how many new connections are brewed.
Of course, the secret ingredient here is the coffee. And as anyone who's ever suffered through a bad cup knows, not all coffee is created equal. That’s where SipWithMe comes in. Our machines serve up consistently great coffee that’s as easy to manage as it is to drink.
For properties already using SipWithMe, this event is a no-brainer. For those who aren’t? Consider this your sign to see what all the buzz is about.
So here’s your permission slip to celebrate a "holiday" that’s really just an excuse to drink something delicious and build a better sense of community.
For multifamily teams looking to enhance resident engagement with coffee-themed experiences, our Coffee Calendar highlights key dates to celebrate all year long…
…and many more.
📩 [Download the free calendar here]
And if you’re looking to brew something even bigger? Our free e-book, Brew Better Communities, is packed with actionable tips and event inspo to help you turn everyday coffee moments into unforgettable resident experiences. ☕
Coffee holidays like National Espresso Martini Day present the perfect opportunity to bring residents together! If your coffee amenity could use a jolt, let’s talk.
Amenities aren’t just nice-to-have extras—they’re either driving revenue or draining resources. Yet, many properties invest in flashy features that look good in marketing but offer little real value to residents.
Let’s be real: A pool that’s open three months a year? A rooftop lounge that sits empty? Those don’t move the needle on retention. But the right amenities - the ones residents use every single day - can be the difference between a renewal and a vacancy.
So what’s worth the investment? Here’s what actually delivers ROI.
Before spending a dime on an amenity upgrade, ask yourself these questions:
If an amenity doesn’t create daily engagement, it’s probably not worth the spend. Prioritize tech-enabled, self-service solutions that make life easier for residents while keeping costs low for you.
The right amenities don’t just look good - they generate real ROI and long-term retention.
Want to see which amenities deliver the best returns?
Download our e-book, The ROI of Multifamily Amenities and Proptech, for real-world data, case studies and implementation strategies.
Get your free copy here and start making smarter amenity investments today.
If you think multifamily amenities are just perks, your residents would disagree.
Today’s discerning renters aren’t just looking for a place to live - they want modern amenities that cater to their busy lifestyles, align with their values and enhance their sense of community.
Yet, many properties are resting their laurels on features that barely move the needle on retention. A gym no one uses? A pool that’s empty nine months of the year? It’s time to stop throwing money at things that don’t drive real value.
The numbers tell the story:
The right mix of smart, scalable multifamily amenities increases resident satisfaction, reduces turnover and enhances your bottom line.
Investing in the right amenities isn’t just about trends - it’s about delivering real ROI.
Download “The ROI of Multifamily Amenities and Proptech” here →
At WithMe, we’ve seen it firsthand. Tech-enabled amenities don’t just make life easier, they keep residents renewing their leases.
That’s why we created The ROI of Multifamily Amenities and Proptech, an e-book breaking down exactly which amenities deliver the biggest returns and how to implement them without adding operational headaches.
Inside, we break down real-world case studies, compare owned vs. managed amenities, and provide a data-backed framework to help multifamily professionals make informed investment decisions.
Want the full insights? Download the e-book here.
Multifamily owners spend millions on movie theaters, sports simulators and lounges, but the reality is that most of these spaces sit empty. Turns out, the popcorn isn’t the only thing getting cold. According to the 2024 NMHC & Grace Hill Renter Preferences Survey Report, residents are more interested in tech-driven conveniences they actually use:
A gym might get used twice a week. A pool? Only when it’s hot outside. But amenities that enhance everyday life, like printing, coffee and coworking spaces, create daily touchpoints that reinforce the value of your community, which translates to stronger renewal rates.
The best properties don’t just offer amenities - they create experiences around them. Here’s how:
Bozzuto properties were stuck with a managed printing service that caused delays and constant frustration for both residents and staff. Their solution? Wireless and secure self-serve printing.
The results were instant:
“I’ve had great interactions and immediate responses from PrintWithMe’s customer service. Convenience is wonderful for both staff and residents, so the resident is free to print any time.” – Kim Lam, Executive Concierge
Every small touchpoint matters. From a quick coffee stop in the lobby to a frictionless print experience, these micro-moments create subconscious loyalty triggers that keep residents renewing.
To see this and more case studies, download the e-book:
Get your free copy of The ROI of Multifamily Amenities and Proptech here.
The difference between an average property and a sought-after community comes down to the details.
If your property isn’t offering high-quality, hassle-free amenities, your residents are finding them somewhere else.
Are you making your community the go-to place for seamless, modern living? If not, now’s the time.
Want to future-proof your amenity strategy?
Download the full e-book here and discover how to transform your property’s approach to retention, resident satisfaction and long-term profitability.
Because the right amenities don’t just fill a checklist - they create a home residents don’t want to leave.
Student housing is booming — now a $10 billion market with demand expected to hit 9.2 million beds by 2031. That means more properties, more competition and a race to attract (and retain) residents.
But here’s where things get interesting: What actually gets students to sign a lease — and renew it — isn’t what many properties are investing in.
Developers are spending millions on eye-catching extras — rooftop pools, rock climbing walls and high-tech game lounges. But Gen Z? They’re not looking for a resort experience. They want a place with practical amenity services that support their real, everyday lives—where they can juggle deadlines, fuel up for early classes and get through the all-nighters that come with college life.
They don’t need flashy amenities. They need function, convenience and spaces that work for them.
These five amenities do just that — giving students what they actually want while making properties more attractive (and easier to manage) in the process.
It’s 11:45 p.m. Your final paper is due in 15 minutes. The campus printer is offline — again.
Students live between deadlines. Last-minute papers due at midnight. Financial aid forms that can't wait. Internship and job applications that need to be perfect.
Traditional campus printing? A nightmare. Sprinting across campus and battling long lines. Enduring broken printers and lost documents. Hoping confidential information doesn’t end up in the wrong hands.
PrintWithMe makes student printing seamless and simple. It’s wireless, secure and completely device-agnostic. Documents are encrypted instantly and deleted automatically — and support is available seven days a week.
For property managers, it’s just as easy. With 99%+ uptime, automated supply shipments and 24/7 remote monitoring, PrintWithMe eliminates the operational drain of traditional printers.
Ryan Baker, Senior General Manager at the Post on Nord in Chico, California, puts it best: “Having the printer available at the last minute for that final or term paper is something that will make a property a lot more appealing.”
Students run on caffeine. But campus coffee shops mean long lines, limited hours and overpriced drinks that drain meal plans one latte at a time.
SipWithMe brings the coffee shop experience inside your property, serving customizable barista-quality drinks in under 60 seconds. From classic espresso to premium hot chocolate, students can grab their favorite drinks without braving the weather (or breaking their budget).
And property managers love it, too. Remote monitoring, automatic supply replenishment and up to 60% operational savings? That’s a win-win.
“Our residents love the new SipWithMe coffee and machine,” shares Sherry Haney, Senior Property Manager at Security Properties. “I have received multiple compliments on the variety of brews they can select from, how easy the machine is to use and the flavor of the coffee. The team here is very impressed with the machine and the quality of the coffee!”
Trendy murals look great on a website. But what do students actually need? Study spaces designed for real productivity.
That means:
Adaptability is key. The best spaces flex between quiet, focused work in the morning and collaborative study groups in the evening. They offer:
And don’t forget fast, reliable printing — because study spaces should be equipped for more than just note-taking.
The takeaway? When students can seamlessly switch between solo work and group projects (with a little mindless scrolling in between), they aren’t just studying in your building — they’re shaping their college experience around it.
Gen Z cares about sustainability, but they see right through performative greenwashing..
A Veritrove study found that 30% of students rank sustainability as a top-three factor in school selection. And according to the 2022 American Campus Communities Resident Pulse Survey, 71% of student residents say sustainable features matter when choosing housing.
The properties that get it right focus on real, impactful upgrades that benefit both students and operations:
These aren’t just marketing buzzwords. They cut costs, improve efficiency and deliver real value — for both students and property managers.
Campus recreation centers are overcrowded, inconveniently located and often have limited hours. And student housing properties keep building massive gyms outfitted with Olympic-grade equipment no one actually uses.
Wellness amenities work best when they’re accessible and flexible:
Properties that prioritize wellness beyond the gym stand out. Because when amenities fit into daily routines, students actually use them.
The student housing market is more competitive than ever. The properties that win won’t be the ones with the flashiest amenities. They’ll be the ones that enhance student life and make daily routines easier, more seamless and less stressful.
Is your property delivering what students really need? Let's chat about how PrintWithMe and SipWithMe can help make your property the one they choose — and stay with.
A great cup of coffee isn’t just a perk—it’s an experience that can shape how residents feel about their community. Inspired by a WithMe webinar, this e-book uncovers how premium coffee amenities can create a welcoming atmosphere, keep residents engaged and encourage lease renewals.
Here’s what’s inside:
☕️ How Coffee Creates Community – Discover how coffee has become more than a daily habit—it’s a powerful way to bring residents together and make your property feel like home.
☕️ Win Over Residents (and Keep Them Happy!) – Find out how premium coffee amenities can attract new residents, keep them engaged and encourage lease renewals.
☕️ Simple & Fun Coffee Events – Get expert tips on easy, low-lift ways to turn your coffee amenity into a go-to gathering spot with events residents will love.
☕️ Making Coffee a Connection Point – Learn how thoughtful placement and interactive experiences can turn your coffee bar into a welcoming social space.
☕️ Proven Success Stories – See how properties like The Standard have used coffee to enhance resident satisfaction, drive positive reviews and improve retention.
Download your free copy of Brew Better Communities and see how a great cup of coffee can help create a thriving, connected resident experience!
Imagine losing $4,000 every time a resident walks away - not because of a bad view or noisy neighbors, but because you missed the mark on what they actually want.
While properties are busy photoshopping glamour shots of unused poolside cabanas, residents are silently plotting their escape.
Here's the truth: 75% of multifamily property managers feel renter expectations have increased. Yet, many still completely misread the room. And with rising inflation pushing cost-conscious residents to scrutinize every expense, traditional multifamily amenities like game rooms and golf simulators sit empty while practical, tech-enabled solutions deliver daily value.
Forget flashy. Forget fancy. Resident retention is about frictionless, intelligent, life-enhancing services that look good and work brilliantly.
Apartments are no longer simply havens for sleeping, eating and binge-watching your favorite shows .They're command centers. They're business hubs. They’re makeshift workstations.
Over one-third (35%) of U.S. workers who can work remotely are doing so, choosing to ditch traditional offices altogether and join Zoom calls in business tops and pajama bottoms. Tamina Sheikh, President of Property Management at PCP, says 20-30% of residents work from home on any given day. That's a massive shift in how your property functions.
These folks are no longer asking for permission. They're demanding solutions that match their new reality. When 82% of residents consider printing an “essential” amenity, that lobby waterfall starts looking pretty useless. And with coffee consumption hitting a 20-year high — up 40% since 2004 — residents want more than a dusty drip maker in the corner.
Savvy multifamily owners and managers are catching on. They’re designating spaces specifically for tech-enabled amenities during the design phase, recognizing that modern multifamily properties need infrastructure that supports remote work. Because here's what your work-from-home residents won't tell you: They're silently comparing your amenities to their old office perks. And if you're not measuring up? Well, there's always that property down the street.
The Washington Post sounded the alarm in 2023: Most third-party printing services treat your residents' confidential documents like social feeds - reading, storing and sometimes selling the juicy details. Tax returns, bank statements, medical records - all fair game. That ancient printer in your leasing office? It's a liability nightmare waiting to happen.
For managers of multifamily properties, PrintWithMe offers an easy-to-use solution. We're talking about high-speed, high-quality printing accessible from any device. No software to install. No drivers to update. No IT degree required. Just hassle-free printing without all the drama.
But PrintWithMe isn't just another printer in your lobby. This is security meets resident convenience. Every print job gets encrypted the moment it's sent. Documents stay locked down until residents physically show up to collect them. Then? Nuclear deletion. No lingering files, no data breaches, no 3 a.m. panic calls about exposed social security numbers.
"When you combine the positive resident impact with the cost savings for our properties and the reduced liability from our on-site teams who may have been helping residents by printing their private documents, it is simply a no-brainer," says LuAnne Acton Ross, Partner and Executive Vice President at Asset Living. Especially when you consider how quickly individual printing requests pile up across a large property portfolio.
The best part? This centralized solution practically runs itself. Automated supply reordering means no more emergency paper runs. Remote monitoring catches issues before residents do. And with 99%+ uptime, your staff has more time to focus on what matters most instead of playing printer tech support. This all leads to a consistently exceptional experience for residents.
Nearly three in four Americans (73%) drink coffee every day, per the 2024 Coffee Statistics: Consumption, Preferences, & Spending Report - and they're proving it with their wallets. Twenty-eight percent of people surveyed spend $21 to $40 on coffee at shops each month; another 14% spend over $40.
Unlike unreliable DIY setups with consumer-grade Keurigs, SipWithMe spices up the resident experience with barista-quality beverages in under 60 seconds.
But this isn't just another coffee machine. The machines feature sleek, modern designs that transform dead spaces into social hubs. "Our residents love the SipWithMe coffee and machine. I have received multiple compliments on the variety of brews they can select from, how the machine is easy to use, and the flavor of the coffee," says Sherry Haney, Senior Property Manager at Security Properties.
The numbers speak volumes: 33% of residents save at least $20 monthly compared to café visits, while one in five saves 15-plus minutes per coffee break, according to a recent WithMe, Inc. survey. In student housing properties and luxury multifamily communities alike, that's the kind of practical value that drives retention.
Plus, property managers love the Cup Allowance technology, which controls costs while keeping the coffee flowing. No budget surprises. No supply headaches. Just automated monitoring, remote maintenance and 24/7 support — all while delivering up to 60% operational expense savings compared to a traditional coffee service.
Modern residents don't need meditation rooms or infinity pools. They need practical solutions that power their daily lives.
While other properties chase trends, give residents what they really need: secure printing that protects their data and premium coffee that fuels their day. All without adding to your team's workload.Ready to improve your resident retention numbers? Let's talk about making your property the one residents never want to leave.
Tax season hits hard — and we’re not just talking about the paperwork headache. For many of your residents, it could be a financial lifeline.
Nearly 40% of Americans rely on their tax refund to make ends meet. But this year, getting those refunds might take even longer. With the IRS scaling back its workforce and paper tax returns already taking up to eight weeks to process, even a small delay could throw off entire budgets.
And that’s before you factor in the stress. Kitchen tables don’t exactly make ideal tax prep stations. Neither do crowded coffee shops where prying eyes can catch a glimpse of someone’s W-2. And, let’s be honest, most personal printers run out of ink at exactly the wrong moment.
Here’s where your property can really shine during tax season — if you invest in the right community amenities.
Understanding tax obligations and taking advantage of available credits and deductions can be daunting. Fortunately, the IRS offers various tax education and workshops to help taxpayers navigate these complexities. Residents can attend IRS-sponsored workshops and webinars to learn about important tax topics such as the Earned Income Tax Credit (EITC), the Child Tax Credit (CTC) and how to avoid tax scams.
For example, the IRS’s workshop on the EITC covers eligibility, how to claim the credit and how to avoid common errors. This workshop, along with others on the CTC and additional tax credits, provides residents with the knowledge they need to maximize their tax benefits.
The IRS also provides beneficial resources through its Taxpayer Assistance Centers (TACs), where residents can get face-to-face help with tax issues, including tax return preparation. These centers also offer valuable information on tax credits and deductions that can lead to significant savings.
By taking advantage of these educational resources, residents can better understand their tax obligations and make informed decisions that can lead to substantial financial benefits
When it comes to filing taxes, convenience and accessibility are key. The IRS offers a range of options to make the process smoother and more secure. For instance, electronic filing is the fastest and most accurate way to submit your taxes. Not only does it provide immediate confirmation of receipt and processing, but it also significantly reduces the risk of errors compared to paper filing.
Filing taxes electronically can also lead to significant cost savings. The IRS provides free online and in-person tax preparation options for eligible taxpayers through programs like IRS Free File, IRS Direct File, and the Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs. For example, taxpayers with an income of $84,000 or less last year can use IRS Free File Guided Tax Software now through October 15.
By utilizing these free self-preparation options, residents can avoid the fees typically charged by tax preparation services. For those who prefer professional assistance, choosing a trusted tax professional affiliated with a recognized national tax association can also be a cost-effective option. These resources ensure that residents can meet their tax obligations without breaking the bank, making tax season a little less stressful.
Residents can also take advantage of the IRS’s numerous online tools and resources, such as the Interactive Tax Assistant (ITA), to get answers to their tax questions and determine their filing status. The IRS2Go mobile app is another valuable resource, allowing users to check their refund status, make payments and find free tax preparation services right from their smartphones. Available for both iOS and Android devices, this app brings the IRS’s services directly to your fingertips.
Additionally, the IRS offers voicebot services for those calling in for refund information and online chatbots for various functions, making it easier than ever to get the help you need without the long wait times. These tools not only enhance the tax filing experience but also provide peace of mind by ensuring that residents can find the information they need quickly and securely.
Tax forms are identity theft goldmines. Social security numbers, bank account details, employer info — it’s all there, waiting to be exploited if it falls into the wrong hands. Sensitive financial information, including documents received from banks, must be protected. Printing these documents at a public library or shipping store? Risky at best.
That’s why properties with PrintWithMe offer more than convenience. They offer peace of mind. Residents can print directly from their phones, laptops or tablets — anytime, anywhere. Documents are encrypted before they even hit the printer and are automatically deleted after printing. And with a unique release code, only they can collect their paperwork.
“Staff doesn’t have to be that source for residents to print items out,” says Emily Nouzies, Community Manager at RangeWater Real Estate. “We get very busy handling other requests, and this is just a good way for residents to be able to do it on their own and at their convenience.”
Hands-free and hassle-free printing means minimal staff involvement while delivering maximum resident satisfaction. And with 99%+ uptime and live support seven days a week, your team can focus on other priorities while residents enjoy reliable service. Face it, there’s never been a better time to break up with unreliable printing services.
Preparing taxes isn’t something you want to tackle with roommates blaring the TV or the kids asking what’s for dinner. One wrong digit or missed form can mean weeks of delays — or worse, an audit. Meeting the filing deadline is crucial, and a dedicated workspace can help ensure timely and accurate preparation.
This is where your community’s business center or coworking space can save the day.
Ensure your space offers plenty of power outlets for laptops and other electronic devices, lighting that won’t strain eyes during document review, comfortable (and ergonomic) seating, and, most importantly, fast, reliable Wi-Fi that keeps residents connected to tax prep platforms and IRS portals.
When every number matters and focus is crucial, your community’s dedicated workspaces can deliver what home offices and coffee shops don’t — a professional environment designed for serious work.
When you’re neck deep in tax forms, caffeine isn’t optional. But heading to the nearest coffee shop for a brain boost? That’s time (and money) better spent elsewhere. Staying alert during tax season is crucial, especially when certain refunds are processed.
With SipWithMe, residents get barista-quality drinks in under 60 seconds — without leaving the building. Whether they’re craving a latte or a simple cup of joe, they can fuel up without the hassle (or the markup).
In a survey of over 2,300 multifamily residents, coffee ranked second only to fitness centers as the most-valued amenity. In that same survey, nearly half (49%) of residents reported that the coffee machine was their most-used technology-enabled amenity, far outpacing package lockers and entertainment options. And when your residents save 15+ minutes per coffee break and at least $20 a month compared to trips to the coffee shop, they notice.
“The residents are much happier, the staff is much happier,” said Harlen Fredenberg, General Manager at Asset Living. “WithMe amenities are smooth and save a lot of money. It’s been a win all around.”
No lines. No overpriced drinks. Just premium coffee when residents need it. It almost makes tax season a pleasant experience.
Tax time stress is real. But your community can help residents take it in stride with the right combination of secure printing, smart workspaces and great coffee — all conveniently on-site. Best of all? These same amenities enhance the resident experience throughout the entire year. Let’s chat about how PrintWithMe and SipWithMe can elevate your property’s amenity experience — not just for tax season, but for the long haul.