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It’s that time of year again. 

Time to make New Year’s resolutions. 

Love them or hate them, they can be a catalyst for positive growth, development and improvement. 

This year, alongside your annual resolutions to start a new hobby, improve relationships or cultivate better habits, why not resolve to explore new ways to make life better for your residents and your team members? 

To help get you started, we’ve compiled a list of 10 resolutions tailored to the unique challenges facing property management leaders - along with practical insights and valuable resources to help you achieve them. 

10 New Year’s Resolutions for Multifamily Property Management Leaders

  1. Build community. 

One of the cornerstones of successful property management is cultivating a sense of community among residents. Resolve to create shared spaces and host meaningful events that bring people together, fostering a sense of belonging. This not only improves resident satisfaction but also contributes to a positive living environment.

Need inspiration? Check out the playback of “Home Is Where Your Apartment Is: Building Community to Enhance Resident Retention,” an enlightening webinar featuring a panel of multifamily experts who offer expert strategies and tactics for building community, from setting the stage at move-in to hosting meaningful events. 

  1. Elevate the resident experience. 

Strive to go beyond providing your residents with basic services. Resolve to enhance their living experience by offering amenities, services and events that cater to their needs and desires in a memorable way. 

The right tech-powered amenities can make achieving this resolution effortless. Take a community printer. Printing is a service residents want and need (confirmed by The Wall Street Journal), but having to email documents to staff members or deal with an unpredictable DIY solution is more headache than helpful. A solution like PrintWithMe is hands-off for staff and empowers residents to print from their own devices, on their own time.  

Beyond distinctive amenities and memorable events, remember that creating an elevated experience starts with you. Go above and beyond when the opportunity presents itself - and it won’t go unnoticed. Reserve a spot for the moving truck. Carry up groceries. Hold the door. Engage in small talk. Sometimes, the smallest gestures make the biggest impact. 

Investing time and money into creating an elevated experience doesn’t just benefit your residents - it also benefits your bottom line. Happy residents are more likely to renew their leases, minimizing vacancy periods and associated turnover expenses.

  1. Make life simpler for your on-site team. 

A motivated, satisfied and properly equipped on-site team is essential for effective and efficient property management. When your team is content, they are more likely to be engaged and dedicated to achieving property management goals. Resolve to prioritize the well-being of your team members by providing the right tools and training opportunities, recognizing achievements, and fostering a positive work environment. 

An oft-missed piece of creating a positive environment is ensuring that team members derive a sense of value and pride from the work they’re doing. Inefficient processes and an overabundance of menial tasks can quickly lead to discontent and burnout. Software platforms and tech-enabled amenities that automate tasks and create operational efficiencies can be powerful tools in creating a great experience for on-site teams. When they have time to focus on what they were hired to do, they are more likely to feel accomplishment, pride and a sense of purpose. 

  1. Decrease expenses and improve NOI.

There’s no denying that interest rates and insurance premiums are uncontrollable right now, but there are plenty of ways to control costs across services and amenities. Resolve to implement cost-reduction and cost-control measures without compromising on service quality. This not only contributes to increased NOI but also ensures financial stability for the property.

Start by identifying areas where your costs have significantly increased and/or vary wildly from month-to-month. Seek out vendors and suppliers that offer all-inclusive, flat-rate packages to help keep your costs fixed and predictable in an environment where instability is the norm. 

Coffee is a great example. When you have no way to limit consumption, variances and skyrocketing costs are the norm. However, there are helpful solutions specifically designed to help multifamily properties control (and often reduce) their coffee costs. SipWithMe, for example, offers innovative software that gives property managers full control over how many cups residents are drinking, as well as a full range of all-inclusive packages that make budgeting a breeze. The solution helped a portfolio of class A properties in Chicago reduce their OpEx by an average of 50%. 

If you’re trying to DIY services or amenities, there can be significant cost savings in working with outside vendors and suppliers who have economies of scale and volume discounts on their side. 

  1. Increase operational efficiency.

Streamlining operations is crucial for success in property management. Invest in technology and processes that enhance efficiency, from streamlined communication systems to advanced property management software. 

Don’t discount the power of tech-enabled amenities in further streamlining processes and creating efficiencies. Outsourcing support and maintenance creates significant time savings, giving you and your team time to focus on more important tasks. 

  1. Stand out from the comps. 

In a competitive market, differentiation is key. Resolve to keep close tabs on what your competition is doing and set your property apart with distinctive amenities, exceptional service and innovative programs that attract and retain valuable residents.

For maximum ROI, seek out amenities and services that don’t just pack a punch at first glance - but continue to bring value to residents after move-in. 

  1. Go green. 

Sustainability is a growing concern, and property managers can play a role in minimizing their property’s environmental impact. Resolve to adopt eco-friendly practices, from energy-efficient lighting to waste reduction initiatives. Not only is this socially responsible, but it can also result in cost savings over time.

Make a conscious effort to partner with third-party vendors and suppliers that offer eco-conscious products and encourage the adoption of environmentally sound policies. 

  1. Support the local community.

As a property management leader, you are an integral member of the local community. Resolve to strengthen ties by supporting local businesses and participating in community events. Not only will this help you build visibility and rapport, it will also help your residents develop a sense of connectedness with the area. And when residents feel connected, they’re more inclined to want to stay where they are. Who doesn’t love retention and renewals? 

You can also support the local community by embracing services and amenity solutions with local connections. And that doesn’t mean they have to be locally based. Some national suppliers partner with local companies for quality assurance and to help support local economies.

  1. Embrace innovation and technology.

Technology is continually advancing, and if you resolve to remain flexible and open to innovation, it can give you a major competitive advantage in the long run. Strategically investing in new trends and technologies has the potential to help you improve your efficiency, increase resident retention and satisfaction, and stand out from your comps. 

What’s trending and emerging in 2024? 

  1. Protect resident privacy.

With an onslaught of data privacy legislation on the horizon, resolving to safeguard resident, staff and company data is almost non-negotiable. 

The fundamental way to keep this resolution? Stay abreast of changing laws and regulations to ensure compliance and avoid legal issues. If you need to get up to speed, a great starting point is this cyber risk management webinar, where two of today’s top data privacy attorneys delve into the current legislative landscape and address the challenges inherent in multifamily operations. 

If you don’t have a thorough understanding of how personal information is processed at your property, consider investing in data mapping, which clearly identifies all third parties processing data and pinpoints compliance gaps that need to be filled. 

By embracing these resolutions, you can navigate the challenges of the coming year with confidence and effectiveness. Building a sense of community, prioritizing resident and team experiences, and staying ahead of industry trends are crucial steps toward achieving success in the dynamic field of property management. 

Let WithMe, Inc. help you keep these resolutions with PrintWithMe and SipWithMe, tech-enabled printing and coffee amenities designed to make life better for residents and on-site teams. 

EPISODE SUMMARY

In this episode of Multifamily Excellence, Girish Gehani, COO of Trilogy Real Estate Group, shares the game-changing strategies that have propelled Trilogy to success.

Girish emphasizes the fundamental importance of cultivating strong relationships — both with clients and third-party organizations — and discusses how the relationships he has built over the course of his career have ultimately shaped Trilogy's innovative approach to property management.

Girish also shares actionable insights on preserving company culture and DNA amid rapid expansion. From developing a robust mentorship program designed to turn employees into brand ambassadors to his commitment to one-on-one connection, Girish explains how he has continuously leveled up his leadership skills and helped Trilogy remain true to its original core values. 

CONNECT WITH GIRISH

SUBSCRIBE TO MULTIFAMILY EXCELLENCE

The holidays should be a time of joy and excitement, but for those who can’t be with loved ones, they can create feelings of overwhelming loneliness and sadness.  

On-site teams have the incredible opportunity to help residents feel the warmth of the season, literally and figuratively, with an unassuming amenity - the coffee machine (bonus points if it’s SipWithMe)!

A holiday coffee and cocoa tasting can be an easy and cost-effective way to generate meaningful resident interaction and create holiday cheer - and we’re here to help you sleigh one with a few tried-and-tested tips from our playbook! 

Coffee and cocoa tasting events not only remind residents about your amenity, they also foster meaningful interaction. 

And what happens when residents build strong relationships in their building and have access to amenities they truly value? They’re more likely to renew their leases.

This holiday season, treat your residents to holiday warmth and give yourself the gift of increased satisfaction and retention. 

Multifamily proptech company brings its innovative coffee amenity to the greater Boston area, with Atomic serving as exclusive roaster partner. 

Chicago - (December 5, 2023) SipWithMe officially launches in the greater Boston area this week, offering multifamily properties access to an innovative bean-to-cup amenity featuring locally craft roasted coffee from Atomic Coffee Roasters.

SipWithMe is elevating coffee amenities in apartments across the United States while simultaneously helping multifamily properties reduce their operating expenses by up to 60%. SipWithMe devices are stocked with locally craft roasted coffee beans and can brew more than 20 hot beverages in under 60 seconds. Residents have the ability to customize and order drinks through their electronic devices or using the machine’s built-in HD screen. 

All SipWithMe devices in Boston will be stocked with three carefully selected blends from Atomic: Black Velvet, Rocketeer and Cosmo. 

“Atomic couldn’t be better suited to be our partner in Boston,” says Jim Carbone, Vice President of Operations for WithMe, Inc., parent company of SipWithMe. “We have worked tirelessly to create a coffee amenity that helps multifamily properties elevate their resident experience, and that mentality is in perfect alignment with Atomic’s commitment to elevating coffee experiences.”

Led by brothers Spencer and Logan Mahoney, Atomic has been a mainstay in the Boston coffee scene since 1996. All of Atomic’s coffee is specialty grade, ethically sourced and roasted to order in small batches. 

“We're partnering with SipWithMe after first meeting their team at the 2019 Speciality Coffee Expo here in Boston,” says Logan Mahoney, Atomic’s Director of Business Development & Strategic Partnerships. “After hearing about their plans for expansion, their focus on coffee quality, and the user-friendly experience, we knew we wanted to be the Greater Boston area roasting partner. The team has been terrific to work with thus far, and we're excited about the opportunities in Boston and beyond.” 

In addition to Boston, active SipWithMe markets include Atlanta, Austin, Charlotte, Chicago, Dallas, Denver, Houston, Los Angeles, Madison, Milwaukee, Minneapolis-St. Paul, Nashville, New York City, Orlando, Philadelphia, Phoenix, San Francisco, Seattle, Tampa, South Florida and Washington, D.C. 

About Atomic Coffee Roasters

Roasting coffee on Boston's North Shore for over a decade, Atomic Coffee Roasters is a second-generation family business that's on a mission to spread positive energy and elevate coffee experiences. For more information, visit https://www.atomicroastery.com/.

About WithMe, Inc.

WithMe, Inc. makes people's lives better every day through convenient, technology-powered amenities for the multifamily industry and beyond. WithMe’s PrintWithMe and SipWithMe solutions make resident printing and coffee simple, helping property management leaders deliver an elevated living experience and meet evolving resident needs for remote/hybrid work spaces, while simultaneously decreasing spend, controlling costs and saving time for staff. PrintWithMe powers printer amenities and staff solutions at thousands of multifamily, cafe and coworking locations across all 50 states. SipWithMe, which is now available in major markets, is disrupting the coffee amenity category. WithMe is an Inc. 5000 fastest growing company, appearing on the list for the past three consecutive years. Learn more at www.withme.co.  

Happy National Entrepreneurs’ Day! 

The United States is renowned as the most entrepreneurial country in the world, but it wasn’t until 2010 that there was a day set aside to celebrate the achievements of its dreamers and innovators. 

National Entrepreneurship Week was first observed November 14-20, 2010, with November 19 earmarked as National Entrepreneurs’ Day. The holiday is the handiwork of David Hauser and Siamak Taghaddos, two entrepreneurs who lobbied for a nationally recognized celebration of the trailblazing men and women who built something from nothing, created jobs, and made America what it is today. 

As the years have passed, the celebration has evolved and grown. On October 31, 2023, the President declared November 2023 as National Entrepreneurship Month and November 21, 2023 as National Entrepreneurs' Day.

WithMe is proud to celebrate this holiday, and it only seems fitting that we mark the occasion by highlighting the achievements of our visionary CEO, Jonathan Treble, and the entrepreneurial endeavor that brought WithMe to life.

Seizing an Opportunity

It was a blustery day in Chicago, with 10 inches of snow covering the ground, when Jonathan Treble needed to print concert tickets. To add insult to injury, it was the weekend. It took two hours, thirty dollars and one soul-crushing visit to Kinko's to get the job done. 

The year was 2014. PrintWithMe didn’t exist, and mobile ticketing was far from the norm. Concertgoers everywhere were dealing with the same dilemma every day. Where other fans saw major inconvenience, Treble saw incredible opportunity. He set out on a one-man mission to make printing convenient for everyone, everywhere. 

“After experiencing the printing problem a couple of times, I had a ‘lightbulb moment’ and realized that a network of pay-per-use printer stations would not only be feasible from a technology perspective, but also viable from a business perspective,” says Treble. 

So, later that year, in July 2014, Treble bought a printer at Staples and coded a checkout system with the help of some friends. The rest, as they say, is history. What resulted was PrintWithMe, a self-serve, wireless printer station that allows users to print documents via email from any digital device. 

Building a Customer Base 

Two short weeks after crafting the PrintWithMe prototype, Treble found his inaugural champion in Eva’s Café, a cozy eatery situated near his apartment in Chicago’s Old Town neighborhood. Opting for a highly personal sales strategy, he boldly approached a shift leader (who also happened to be Eva’s nephew) about the possibility of placing a PrintWithMe kiosk in the café. Much to Treble’s surprise, his proposition was met with few objections, and the restaurant almost immediately agreed to partner with him. Their PrintWithMe device went live on August 1, complete with a ribbon-cutting ceremony officiated by Eva. 

That initial interaction left Treble optimistic he could earn the trust of other Chicago café owners using the same direct and highly personal approach. 

Inevitably, the enthusiasm of local business owners proved to be overwhelming. However, as with much new-to-market technology, consumer early adoption of the self-service, wireless printer stations was limited. 

“I had to make some inferences that there was enough demand for the business model to work at scale,” explains Treble. “It wasn’t until about two years in that I saw a more robust level of demand and revenue from our first batch of apartment building customers.” 

Innovating 

As Treble began to work more closely with multifamily properties, he noticed a trend in property managers referencing printer amenity misuse and uncontrollable consumption. To address the issue, PrintWithMe developed proprietary Print Allowance technology that gives property managers the ability to set a limit on the number of free pages per resident, actively track usage and automatically charge residents when their allocations are exceeded.

In the words of Treble, the development and implementation of this technology was “one critical feature change that helped us not only survive, but thrive, as a company.” 

Developing a robust client base in the multifamily space also brought about innovative additions to the PrintWithMe product mix. At the recommendation of Bob Flannery, one of PrintWithMe’s multifamily property executives, Treble began to explore the possibility of expanding the company’s services. 

“Bob said the outsourced business model we had pioneered for printing services, where we completely managed and maintained the amenity, as well as developed custom software to suit the apartment building context, would perfectly fit coffee service as well.” 

Upon further investigation, Treble identified striking parallels between mobile coffee and printing amenities in residential spaces. “They both involve hardware, a consumable supply of goods that need to be managed and a tendency for ‘abuse’ by select residents.” Thus, SipWithMe was developed, and the parent company, WithMe, Inc., was formed.  

SipWithMe elevates the resident experience through reliable, easy-to-use technology, barista-quality beverages, and locally sourced coffee - all while helping properties decrease their spend, control costs and save time. The service incorporates the same groundbreaking allowance technology first introduced through PrintWithMe, giving owners and operators full control over resident usage.

SipWithMe was met with overwhelming response, and it is currently disrupting multifamily coffee in major markets all across the United States. 

Building a Team 

Visit the WithMe website or any of its social accounts, and you will quickly discover that culture is of the utmost importance. However, building that culture was a lengthy process. Determined to personally confirm his theory that PrintWithMe was best suited for a direct sales approach, Treble spent more than two years tirelessly canvassing Chicago on his own, often logging more than 80 hours of work per week. 

Throughout the first four years of PrintWithMe, Treble built a small team of contractors and team members, but they all, admittedly, had a “work first” mentality, not unusual for a startup. Unfortunately, that mindset left little time or room for prioritizing culture. It wasn’t until years 4-6, when the team grew to 10, that Treble “started realizing that creating a genuinely positive culture would result in a competitive advantage and long-term benefits to the business.” 

While eloquent words about culture may look impressive on a computer screen, the true indicator of culture lies in employee retention and satisfaction. According to Treble, “We truly live out the values we post on our website. We don’t just pay lip service to them. I have also found that newer employees (those who joined in the last 1-2 years) have self-selected to apply to WithMe because of our clearly stated values. They are, therefore, more likely to stay with us, which is a virtuous cycle.” 

WithMe monitors Employee NPS twice per year, and satisfaction is consistently strong. Despite WithMe’s hypergrowth and the rise of negative employment movements like “The Great Resignation,” the company has also enjoyed relatively stable retention. 

Learning and Growing

For those with entrepreneurial aspirations, Treble’s greatest advice is to voraciously consume literature. He believes in taking the time to identify subject areas that are a source of weakness or challenge – and then reading books at every comprehension level to gain a well-rounded understanding of each subject. 

As Treble says, “Entrepreneurship is like an extreme sport. You need to rapidly learn new things merely to survive in an unforgiving environment.” 

In addition to educating himself through books, Treble has also found podcasts to be crucial to his success. He cites The Marketing Book and Recruit Rockstars as two of the most influential in building WithMe. 

Finally, Treble stresses the importance of finding steadfast mentors to help navigate the taxing and complex world of entrepreneurship. He counts Orazio Buzza at Fooda and Tim Thornton at PayPal as two of his greatest mentors. 

As evidenced by Treble’s path to not only launch WithMe, but to continue to deliver new tech-powered convenience, entrepreneurship is a journey, not a destination. It requires continual self-evaluation, self-reliance, self-discipline and self-confidence. 

Interested in learning more about Jonathan’s entrepreneurial journey? Connect with him on LinkedIn, where he regularly shares entrepreneurial insights and musings, and be sure to subscribe to his podcast, Multifamily Excellence, where he leads candid conversations with mutlifamily’s top minds. 

At WithMe, we firmly believe a company is only as strong as its team. 

In the inaugural episode of the "Multifamily Excellence" podcast, WithMe Founder and CEO Jonathan Treble interviews David Danish, SVP at LivCor, to uncover valuable insights on building high-performing and fully engaged teams.

Let's face it –  employee turnover in multifamily is particularly high. Property managers, leasing agents and maintenance teams often face burnout and undervaluation, contributing to industry-wide labor concerns.

David's insights offer a roadmap to not only retain but also empower your team. Inspired by his philosophies, we've distilled four strategies for creating teams that endure the labor challenges of the multifamily industry and contribute to the long-term success and growth of your organization.

Onboarding: A Strategic Investment

Focus on creating a robust onboarding experience. Ensure new team members are exposed to the right individuals, relationships and skills needed for success. Initially, a detailed onboarding process is needed to ensure that individuals have the necessary tools and connections to do their job. Over time, acknowledge that the proximity to individuals' work during onboarding needs to wane for the team to grow and become scalable. Onboarding is a strategic investment in the long-term team and organizational success.

Empowerment and Trust

Hire individuals smarter than you. Treat team members as colleagues with different responsibilities, fostering a non-hierarchical atmosphere that respects ideas and empowers decision-making. Ask questions and encourage open dialogue to create a collaborative and inclusive environment.

Care-First Culture

Prioritize the well-being of team members by considering their personal lives and respecting their work-life balance. Show care through simple gestures like understanding meal breaks or accommodating different time zones.

Plus-Two Hire Philosophy for Scalability

Embrace the "plus-two hire" concept. Select team members who not only excel in their current roles, but also have the potential for two additional promotions. Assess every prospective new hire with the mindset of their long-term success within the organization, considering their ability to adapt and thrive in evolving roles. Acknowledge the role of the "plus-two hire" philosophy in sustaining rapid growth, especially during periods of expansion. 

By prioritizing onboarding excellence, fostering empowerment and trust, embracing a care-first culture, and adopting a plus-two hire philosophy, you're not just building a team; you're constructing a path toward the sustained success of your organization.

Want to learn more about David's perspective on building high-performing and engaged teams in multifamily? Listen to the full episode on your favorite platform, and if you like what you hear, be sure to leave a review and hit subscribe so you never miss an episode.

LISTEN AND SUBSCRIBE

EPISODE SUMMARY

In this episode of Multifamily Excellence, you'll hear from David Danish, Senior Vice President of Revenue Management, Marketing, and Strategic Initiatives at LivCor, a Blackstone Company.

David shares insights on his multifamily career progression, from his first role at Nessel Development to the years he spent working his way up to an influential leadership role at RealPage. He emphasizes the importance of creating a people-focused culture and shares his unique approach to leadership that relies heavily on empowerment, inclusivity and authenticity.

He discusses the challenges and opportunities in transitioning roles, the role of data-driven decisions in business strategies and the significance of authenticity in leadership. David also touches on diversity in leadership and the demands of a fast-paced work environment, highlighting the importance of aligning with a company's core values for career fulfillment.

SUBSCRIBE

After months of planning and preparation, we are thrilled to unveil a project we have been working tirelessly on - our new podcast, Multifamily Excellence with Jonathan Treble. New episodes will be released monthly and can be streamed on all major podcast platforms, including Apple Podcasts, Google Podcasts and Spotify.

In each episode, host Jonathan Treble will lead an insightful interview with a world-class multifamily leader to discover how top minds in multifamily are continuously pushing the boundaries for excellence. Guests will provide perspective on their career journeys, share their personal leadership philosophies and offer strategies for achieving operational excellence.

The initial guest lineup includes multifamily leaders from LivCor, Trilogy Real Estate Group, The Habitat Company, XFD Real Estate Partners and Western Wealth Capital.

The inaugural episode of Multifamily Excellence is now available on all major podcast directories, and it features a candid conversation with David Danish, SVP of Revenue Management, Marketing, and Strategic Initiatives at LivCor. If you like what you hear, be sure to leave a review and hit the subscribe button. 

Leadership in the multifamily industry is more than just a role; it’s a commitment to fostering excellence and innovation. Multifamily Excellence aims to explore the ever-evolving world of the multifamily industry while inspiring and empowering its leaders. 

Here’s what you’ll get when listening to Multifamily Excellence:

  1. Industry Insights: Multifamily Excellence will offer a deep dive into the multifamily industry, exploring trends, challenges and opportunities. Our episodes will feature insightful interviews with seasoned leaders and experts who share their experiences and strategies for success.
  2. Leadership Development Strategies: Leadership is a journey, and Multifamily Excellence is here to help you navigate it. The podcast will include discussions on leadership development, effective management and ways to inspire your teams to achieve their best. 
  3. Innovative Solutions: In the ever-evolving world of multifamily, innovation is key. Guests will share stories of innovation, technology and creative solutions that are transforming the industry. 
  4. Inspirational Stories: Learn from the successes and setbacks of world-class leaders who have made a tremendous difference. Their stories will inspire and motivate you on your leadership journey. 

Join us as we embark on a journey to achieving Multifamily Excellence! 

Atlanta’s own Rev Coffee Roasters will be the multifamily proptech company’s exclusive roaster partner in the market. 

Chicago - (November 1, 2023) SipWithMe is now available in the greater Atlanta area, giving multifamily properties access to an innovative bean-to-cup amenity featuring freshly craft roasted coffee from Rev Coffee Roasters.

Since 2021, SipWithMe has been elevating coffee for apartment residents across the United States - while simultaneously reducing operating expenses for multifamily properties by up to 60%. SipWithMe devices feature locally craft roasted coffee beans and can brew more than 20 roast-to-order beverages in under 60 seconds. Residents have the freedom to customize and order drinks through their electronic devices or using the machine’s built-in HD screen. 

As SipWithMe’s exclusive roaster partner in Atlanta, Rev will be supplying devices with three hand-selected blends. 

“Rev’s obsession with quality is the perfect complement to our core value of customer obsession,” says Jim Carbone, vice president of operations for WithMe, Inc., parent company of SipWithMe. “At SipWithMe, coffee isn’t just a beverage - it’s an experience. Our partnership with Rev is rooted in a shared vision of consistently delivering coffee of impeccable quality and serving a moment of joy in every sip.” 

Some say a perfectly roasted batch of coffee does not exist, but Rev has been trying to prove that wrong since 2010. Sourcing, roasting and preparing coffee that pushes the boundaries of exceptional quality is an obsession for Rev.

“At Rev Coffee Roasters, we strive to roast the best coffee you have ever tasted. We do this with personality, NOT attitude,” says Nick Bimmerle, co-owner of Rev. “We're excited to partner with WithMe because we love the idea of anyone being able to enjoy a great cup of coffee. More importantly, a great cup of coffee that is easily made and consistently great!”

SipWithMe installation and service support will be provided locally by Al’s Coffee Services (ACS, LLC), based in Roswell, Georgia. Founded in 2020 by Al Herdandez, a coffee industry expert with over 15 years of experience, Al’s Coffee Services is committed to providing top-notch services with a focus on customer satisfaction.

In addition to Atlanta, active SipWithMe markets include Austin, Boston, Charlotte, Chicago, Dallas, Denver, Houston, Los Angeles, Madison, Milwaukee, Minneapolis-St. Paul, Nashville, New York City, Orlando, Philadelphia, Phoenix, San Francisco, Seattle, Tampa, South Florida and Washington, D.C. 

About Rev Coffee Roasters

Rev Coffee Roasters was born and raised by a community that doesn't settle for “decent.” Sourcing, roasting and preparing coffee that pushes the boundaries of exceptional quality is an obsession for Rev - so it’s a good thing they have plenty of coffee around to keep themselves at it. Rev’s heavily caffeinated and perfectionist mentality toward coffee is in service to every bar in life that could be raised just a little bit higher. For more information about Rev Coffee Roasters, visit www.revcoffee.com.

About WithMe, Inc.

WithMe, Inc. makes people's lives better every day through convenient, technology-powered amenities for the multifamily industry and beyond. WithMe’s PrintWithMe and SipWithMe solutions make resident printing and coffee simple, helping property management leaders deliver an elevated living experience and meet evolving resident needs for remote/hybrid work spaces, while simultaneously decreasing spend, controlling costs and saving time for staff. PrintWithMe powers printer amenities and staff solutions at thousands of multifamily, cafe and coworking locations across all 50 states. SipWithMe, which is now available in major markets, is disrupting the coffee amenity category. WithMe is an Inc. 5000 fastest growing company, appearing on the list for the past three consecutive years. Learn more at www.withme.com.  

Multifamily amenities provider makes exclusive list of B2B companies with proven track records of helping partner organizations level up. 

Chicago - (October 31, 2023)  - WithMe Inc., the leader in tech-enabled multifamily amenities, announces its inclusion on the prestigious 2023 Inc. Power Partner list. The distinction is a testament to WithMe’s customer obsession and dedication to providing exceptional service to its partners.

The Power Partner list is Inc.’s “coveted business-to-business seal of approval,” calling out top B2B companies with a proven track record of helping other businesses level up. The 2023 list includes 389 companies across 100-plus categories. The full list can be found here.

WithMe's commitment to driving success for its clients and delivering top-tier services has earned them this prestigious accolade. The methodology for award selection included NPS style client surveys. Independent of this award, WithMe regularly collects client NPS scores, and as of September 2023, both PrintWithMe and SipWithMe are rated as Excellent to World Class. 

"We are honored to be recognized as an Inc. Power Partner,” said WithMe's founder and CEO, Jonathan Treble. “One of WithMe’s core values is customer obsession. We obsess over client feedback, think big to expand our impact and always seek to outperform client expectations. This award is a testament to the dedication and hard work of our team, as well as our unwavering commitment to providing innovative solutions to our clients." 

Inc. is known for celebrating businesses that have achieved remarkable growth and success, and WithMe's inclusion in the Power Partner list is a reflection of their exceptional performance in the multifamily industry.

About WithMe, Inc.

WithMe, Inc. makes people's lives better every day through convenient, technology-powered amenities for the multifamily industry and beyond. WithMe’s PrintWithMe and SipWithMe solutions make resident printing and coffee simple, helping property management leaders deliver an elevated living experience and meet evolving resident needs for remote/hybrid work spaces, while simultaneously decreasing spend, controlling costs and saving time for staff. PrintWithMe powers printer amenities and staff solutions at thousands of multifamily, cafe and coworking locations across all 50 states. SipWithMe, which is now available in major markets, is disrupting the coffee amenity category. WithMe is an Inc. 5000 fastest growing company, appearing on the list for the past three consecutive years. Learn more at www.withme.com.  

About Inc. 

Inc. Business Media is the leading multimedia brand for entrepreneurs. Through its journalism, Inc. aims to inform, educate and elevate the profile of our community: the risk-takers, the innovators and the ultra-driven go-getters who are creating our future. Inc.’s award-winning work reaches more than 50 million people across a variety of channels, including events, print, digital, video, podcasts, newsletters and social media. Its proprietary Inc. 5000 list, produced every year since 1982, analyzes company data to rank the fastest-growing privately held businesses in the United States. The recognition that comes with inclusion on this and other prestigious Inc. lists, such as Female Founders and Power Partners, gives the founders of top businesses the opportunity to engage with an exclusive community of their peers, and credibility that helps them drive sales and recruit talent. For more information, visit www.inc.com

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