Home is Where Your Apartment Is: Building Community to Enhance Resident Retention

“Home is Where Your Apartment Is” aims to present a compelling panel discussion focused on the crucial link between building community and increasing resident retention in multifamily properties.

As property owners and managers face the ongoing challenge of retaining residents in competitive housing markets, cultivating a strong sense of community emerges as a powerful and effective solution.

Expert panelists will delve into effective strategies that can be employed to create a vibrant and cohesive community within multifamily properties, from setting the stage at move-in to hosting engaging events that continually foster a sense of belonging.

About the speaker:
Jonathan Treble
CEO and founder of WithMe, Inc.
Jonathan Treble is the CEO and founder of WithMe, Inc., a nationwide company that operates thousands of hardware-oriented amenities primarily in multifamily (apartment building) locations. Jonathan founded WithMe, Inc. (initially named PrintWithMe, Inc.) in 2014 after he noticed a lack of convenient printing options in his everyday life. In 2021, the company rebranded to WithMe, Inc. and launched a coffee service called SipWithMe. Jonathan's professional background is in software product management, and he is a graduate of The Wharton School of the University of Pennsylvania. His passions outside of work include fitness, reading and traveling. Juan Mendoza Company: Peak Properties Title: Regional Property Manager Bio: Juan Mendoza, with Peak Properties, is a highly experienced regional
About the speaker:
Staci Hasman
Regional Property Manager at Cushman & Wakefield
Staci has been in the multifamily industry for over 16 years and is currently a Regional Property Manager with Cushman & Wakefield in Dallas, Texas. Her current portfolio includes Conventional, Single-Family Rentals, BTR and Lease-Up properties supporting 5 separate clients. In 2022, Staci graduated from the AAGD Leadership Lyceum Class, and in 2021, she graduated from the NAA Diversity Leadership Program. Staci was the recipient of the coveted NAA CAM of the Year award in 2020, as well as the AAGD Property Manager of the Year and Property of the Year awards in 2019. Staci volunteers with the Apartment Association of Greater Dallas as the co-chair of the Membership Committee, and she is a member of the Education Committee, Legislative Committee and NextGen Committee. She also served as the AAGD NextGen Past Chair, where she encouraged members to learn about the association, make connections and grow their network.
About the speaker:
Travis Bowles
Regional Manager at ZRS Management
Travis Bowles is currently a Regional Manager at ZRS Management, where he oversees a portfolio of conventional high-rise assets in Dallas and Chicago, as well as build-for-rent and garden-style lease-ups. Before becoming a Regional Manager in 2019, Travis garnered a decade of experience in student housing and on-site roles. Travis was recently selected as ZRS’ Regional Manager of the Year. He is active in the Apartment Association of Greater Dallas, and he serves as a member of the Legislative Committee.
About the speaker:
Rachel Mondelli
SVP at Bridge Property Management
Rachel Mondelli serves as Senior Vice President for Bridge Property Management, overseeing more than 25,000 units of Bridge’s national portfolio. Rachel started with Bridge as an on-site property manager in 2009, and served as a Regional Portfolio Manager, Director of Special Projects and Vice President before assuming the role of SVP in December 2019. Her specialty lies in turning around troubled assets and building successful teams. Rachel has 16 years of property management experience and has proven herself to be an effective leader of teams, leading with strategic and proactive vision and relentless commitment to growth. Prior to joining Bridge, Rachel worked for a small owner-operator in Colorado, starting out her real estate career as a leasing agent before becoming a property manager. Rachel is a member of the Multifamily Innovation Advisory Council and the Institute of Real Estate Management, and previously served on IREM’s Diversity, Equity and Inclusion Advisory Board. Rachel holds a Bachelor’s degree in Philosophy and Religious Studies from Regis University.

Access Recording

Thursday - November 9, 2023 - 12:00 PM
Duration: 1 hour