EPISODE SUMMARY

What does it take to lead operations for more than 51,000 units — and still stay rooted in empathy, curiosity, and connection?

In this episode of Multifamily Excellence, Renee Zahn, Managing Director of Real Estate at Greystar, joins host Tony Sousa to reflect on two decades of career growth, the leadership lessons she’s still learning, and the power of asking the right questions.

From her early days in Austin leasing offices to leading one of Greystar’s largest portfolios, Renee opens up about the pivotal moments that shaped her path and how she stays connected to the people behind the properties.

Here’s what you’ll walk away with:

  • Don’t fill in the blanks: Why leading with open-ended questions leads to stronger teams.
  • Scaling without losing touch: How to grow your portfolio and your people at the same time.
  • Local leadership, global impact: Why what happens on-site drives success far beyond the property.
  • Career longevity in property management: What keeps Renee inspired after 20+ years in multifamily.

Whether you’re leading 5 units or 50,000, this episode will inspire you to lead with purpose — and give your people the space to grow.

🎧 Listen now and get inspired!

CONNECT WITH RENEE ZAHN

SUBSCRIBE TO MULTIFAMILY EXCELLENCE