If you think multifamily amenities are just perks, your residents would disagree.

Today’s discerning renters aren’t just looking for a place to live - they want modern amenities that cater to their busy lifestyles, align with their values and enhance their sense of community. 

Yet, many properties are resting their laurels on features that barely move the needle on retention. A gym no one uses? A pool that’s empty nine months of the year? It’s time to stop throwing money at things that don’t drive real value.

The numbers tell the story:

  • A single turnover can cost up to $4,000, between marketing, repairs and vacancy losses.
  • Amenities done right drive renewals. Daily-use solutions keep residents connected to the community - and each other.
  • Smart solutions reduce staff workload. Automated, self-serve amenities like printing and package lockers save on-site teams valuable time and money.

The right mix of smart, scalable multifamily amenities increases resident satisfaction, reduces turnover and enhances your bottom line. 

Investing in the right amenities isn’t just about trends - it’s about delivering real ROI.

Download “The ROI of Multifamily Amenities and Proptech” here →

Proptech: The Amenity That Pays for Itself

At WithMe, we’ve seen it firsthand. Tech-enabled amenities don’t just make life easier, they keep residents renewing their leases.

That’s why we created The ROI of Multifamily Amenities and Proptech, an e-book breaking down exactly which amenities deliver the biggest returns and how to implement them without adding operational headaches.

Inside, we break down real-world case studies, compare owned vs. managed amenities, and provide a data-backed framework to help multifamily professionals make informed investment decisions.

What’s Inside The ROI of Multifamily Amenities and Proptech?

  • Why resident experience is the most powerful retention tool - How small, high-impact amenities make a difference in lease renewals.
  • ROI comparison of modern amenities - A breakdown of cost vs. impact for key multifamily amenities, from coworking spaces to smart thermostats.
  • Owned vs. managed solutions: What’s best for your property? - Why outsourcing amenities like printing and coffee can deliver higher returns.
  • Case studies from top-performing communities - Learn how forward-thinking properties have leveraged smart amenities to drive satisfaction and profitability.

Want the full insights? Download the e-book here.

Smart Amenities That Actually Pay Off

Multifamily owners spend millions on movie theaters, sports simulators and lounges, but the reality is that most of these spaces sit empty. Turns out, the popcorn isn’t the only thing getting cold. According to the 2024 NMHC & Grace Hill Renter Preferences Survey Report, residents are more interested in tech-driven conveniences they actually use:

  • 86% of renters expect seamless digital access to community features.
  • 90% of remote workers say having reliable printing at home or in their building is a must-have.
  • Keyless entry, smart thermostats and automated package lockers top the list of most in-demand upgrades.

A gym might get used twice a week. A pool? Only when it’s hot outside. But amenities that enhance everyday life, like printing, coffee and coworking spaces, create daily touchpoints that reinforce the value of your community, which translates to stronger renewal rates.

How to Turn Amenities into a Retention Strategy

The best properties don’t just offer amenities - they create experiences around them. Here’s how:

  • Make shared spaces functional - A well-appointed, flexible coworking area with the perks and essentials of a traditional office (hello, printing and coffee) transforms an empty lounge into a productive space for remote workers.
  • Automate for convenience - Smart thermostats, automated package lockers and wireless printers eliminate common resident frustrations and save staff time.
  • Implement scalable solutions - Managed print and coffee services allow properties to deliver high-quality amenities and effortless convenience without the overhead of DIY maintenance.

Case Study: The Property That Nailed Smart Amenities

Bozzuto properties were stuck with a managed printing service that caused delays and constant frustration for both residents and staff. Their solution? Wireless and secure self-serve printing.

The results were instant:

  • Faster issue resolution - Remote monitoring ensured toner and paper were always stocked.
  • Zero operational disruptions - Swift customer support resolved issues before they escalated.
  • Higher resident satisfaction - Hassle-free printing became a standout amenity.

“I’ve had great interactions and immediate responses from PrintWithMe’s customer service. Convenience is wonderful for both staff and residents, so the resident is free to print any time.” – Kim Lam, Executive Concierge

Every small touchpoint matters. From a quick coffee stop in the lobby to a frictionless print experience, these micro-moments create subconscious loyalty triggers that keep residents renewing.

To see this and more case studies, download the e-book:
Get your free copy of The ROI of Multifamily Amenities and Proptech here.

Smart Amenities = Higher Retention & NOI

The difference between an average property and a sought-after community comes down to the details.

  • A tech-enhanced resident experience signals modern living.
  • Daily-use amenities create consistent brand engagement.
  • Smart investments deliver measurable ROI.

If your property isn’t offering high-quality, hassle-free amenities, your residents are finding them somewhere else.

Are you making your community the go-to place for seamless, modern living? If not, now’s the time.

Get the Full Strategy Inside The ROI of Multifamily Amenities and Proptech

Want to future-proof your amenity strategy?

Download the full e-book here and discover how to transform your property’s approach to retention, resident satisfaction and long-term profitability.

Because the right amenities don’t just fill a checklist - they create a home residents don’t want to leave.