Vendors are a large part of successful multifamily operations. By outsourcing various areas like landscaping, cleaning, maintenance, amenity management and other activities, apartment property managers can spend more time on big-picture tasks, including tenant recruitment and retention.
While vendors are important, too many of them can be problematic. “Juggling multiple vendors creates inefficiencies, service inconsistencies and administrative headaches,” WithMe Founder and CEO Jonathan Treble told ApartmentBuildings.com. As a result, multifamily owners and operators are consolidating vendors and letting go of inefficient suppliers without reducing quality.
Chicago, IL – March 14, 2025 – WithMe, Inc., a leader in technology-powered printer solutions and coffee amenities, including PrintWithMe and SipWithMe, has been named a top supplier company employer in the National Apartment Association's (NAA) Top Employers Awards for the second consecutive year.
NAA is the leading advocate for quality rental housing in the U.S. and serves the interests of multifamily housing owners, managers, developers and suppliers. Its Top Employers Awards program recognizes member organizations that foster environments of collaboration, innovation and hard work. Nominees are ranked based on a rigorous evaluation process, including an employee satisfaction survey based on Net Promoter Scores (NPS).
WithMe, a remote-first company, has grown by more than 80% over the past two years and now employs nearly 100 team members worldwide. Demonstrated by its Employee Net Promoter Score (eNPS) of 72 — well above industry averages — WithMe’s intentional culture drives exceptional service,, supporting nearly 4,500 multifamily communities and 2 million apartment homes nationwide.
“At WithMe, our people are the foundation of our success, and this recognition from NAA reflects our commitment to fostering an environment where they can thrive,” said Jonathan Treble, Founder and CEO. “Being named a top employer for the second year in a row speaks to the culture of collaboration, innovation and care we’ve built. We prioritize growth, well-being and connection — because when our team thrives, so do our clients.”
WithMe’s culture is rooted in its core values, shaping how the team works, collaborates and grows:
Beyond its business impact, WithMe is committed to philanthropy and community engagement. The company provides free recycled printers to nonprofits, partners with Hiring Our Heroes to create career pathways for veterans and military spouses, and encourages its full-time employees to give back with three paid volunteer days each year.
To learn more about the WithMe team and explore current career opportunities, visit withme.com/careers.
About NAA
The National Apartment Association (NAA) serves as the leading voice and preeminent resource through advocacy, education and collaboration on behalf of the rental housing industry. As a federation of 141 state, local and global affiliates, NAA encompasses over 95,000 members representing over 12.5 million apartment homes globally. NAA believes that rental housing is a valuable partner in every community that emphasizes integrity, accountability, collaboration, community responsibility, inclusivity and innovation.
To learn more, visit naahq.org.
About WithMe, Inc.
WithMe, Inc. makes lives better every day through convenient, technology-powered amenities for the multifamily industry and beyond. WithMe’s PrintWithMe and SipWithMe solutions simplify resident printing and coffee, enabling property management teams to provide a superior living experience while reducing costs, optimizing spend and improving operational efficiency.
PrintWithMe powers printer amenities and staff solutions at thousands of multifamily, cafe and coworking locations across all 50 states. SipWithMe is redefining multifamily coffee by pairing reliable, high-performance machines with fresh, craft-roasted coffee.
WithMe is an Inc. 5000 fastest-growing company, appearing on the list for the past four consecutive years, as well as an 2024 and 2025 NAA Top Employer and 2023 Inc. Power Partner.
Learn more at withme.com.
Leading technology-enabled amenity supplier honored for customer-centric innovation in consumer products and services.
CHICAGO, IL — March 13, 2025 — WithMe, Inc., a leader in technology-powered printer solutions and coffee amenities, has been named a Bronze Stevie® Award winner in the 19th annual Stevie® Awards for Sales & Customer Service. The company was honored in the Customer Service Department of the Year – Consumer Products & Services category, recognizing its commitment to delivering an exceptional client experience.
WithMe’s technology-powered amenities, PrintWithMe and SipWithMe, are designed to streamline property management operations and enhance resident satisfaction. Through remote device monitoring, automated supply shipments and a commitment to fast, reliable support, the company has set a new standard in hassle-free, tech-driven amenities.
WithMe’s award-winning Client Experience team has evolved from a small support operation into a high-touch service network, providing immediate assistance via phone, chat and email seven days a week. Supporting more than 5,100 locations and serving over 3 million users nationwide, WithMe provides seamless service at scale.
During a typical week, the WithMe Client Services team expertly manages thousands of inquiries, delivering industry-leading response times and consistently providing prompt, high-quality service at every interaction.
For SipWithMe clients, that commitment goes beyond remote support. When complex technical issues arise, WithMe’s Express Service Guarantee ensures on-site assistance within one business day in major markets, reinforcing the company’s commitment to speed, reliability and convenience.
"At WithMe, being customer-obsessed isn’t just a slogan — it’s how we operate every day. This award is a testament to our team’s relentless commitment to delivering seamless support,” said Jeff Lail, Chief Operations Officer at WithMe. “We take pride in creating a service experience that’s efficient and truly makes life easier for our clients and their residents. Every interaction is an opportunity to add value and strengthen our relationships, and we’ll never stop raising the bar."
The Stevie® Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of 176 professionals worldwide on seven specialized judging committees.
Stevie Awards president Maggie Miller stated, “The outstanding scores awarded to this year’s Stevie® winners reflect the exceptional levels of achievement they demonstrate. We proudly join the judges and the entire Stevie® Awards community in congratulating and celebrating the winners on their accomplishments.”
To learn more about WithMe’s technology-powered amenities and award-winning service, visit withme.com.
About WithMe, Inc.
WithMe, Inc. makes lives better every day through convenient, technology-powered amenities for the multifamily industry and beyond. WithMe’s PrintWithMe and SipWithMe solutions simplify resident printing and coffee, enabling property management teams to provide a superior living experience while reducing costs, optimizing spend, and improving operational efficiency.
PrintWithMe powers printer amenities and staff solutions at thousands of multifamily, cafe and coworking locations across all 50 states. SipWithMe is redefining multifamily coffee by pairing reliable, high-performance machines with fresh, craft-roasted coffee.
WithMe is an Inc. 5000 fastest-growing company, appearing on the list for the past four consecutive years, as well as a two-time NAA Top Employer and a 2023 Inc. Power Partner.
Learn more at withme.com.
About The Stevie® Awards
Stevie® Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie® Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie® Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
Learn more about the Stevie® Awards at StevieAwards.com.
CHICAGO, IL — Feb. 25, 2025 — WithMe, Inc., a leader in technology-powered printer solutions and coffee amenities, is teaming up with Hiring Our Heroes (HOH) to help veterans, military spouses and transitioning service members secure rewarding civilian careers.
As part of this initiative, WithMe is proud to become a corporate donor for HOH while also partnering with them to actively recruit military talent. By investing in career pathways for service members, WithMe is recognizing the leadership, adaptability and problem-solving skills this community brings to the workforce.
"By partnering with Hiring Our Heroes, WithMe is not only opening doors to meaningful careers for military professionals but also strengthening our team with their unique expertise,” said Jeff Lail, COO at WithMe and U.S. Army Veteran. “Military service cultivates the exact qualities we value at WithMe — resilience, innovation, discipline and mission-driven leadership.”
WithMe’s technology-powered amenities, PrintWithMe and SipWithMe, are available in over 5,000 locations, serving 2 million apartment homes and 3 million users nationwide. With rapid growth and a customer-first approach, the company offers an ideal work environment for those transitioning from military service to civilian careers.
"As a veteran, I understand the challenges of entering the private sector," said Andrew Shockley, Service Operations Manager at WithMe and U.S. Air Force Veteran. “WithMe’s culture of innovation and teamwork aligns perfectly with the skill sets of veterans, and this collaboration with Hiring Our Heroes will help bridge the gap between military experience and civilian careers.”
WithMe’s job openings are now featured on HOH’s military job board, and the company is actively engaging in HOH career fairs and networking events to connect with military job seekers. Beyond hiring, WithMe is exploring mentorship programs, sponsorships and volunteer initiatives to further support HOH’s mission.
HOH, a program of the U.S. Chamber of Commerce Foundation, has connected more than 78,000 military-affiliated job seekers with American businesses in the past year alone through hiring events, fellowships and professional development programs.
"Our mission is to create meaningful economic opportunities by connecting top military talent with leading employers," said Jana Toner, Executive Director of Partnerships at Hiring Our Heroes. “WithMe’s dedication to hiring and supporting veterans and military spouses is exactly the kind of corporate leadership that drives lasting impact."
To learn more about WithMe’s career opportunities and its partnership with Hiring Our Heroes, visit WithMe’s website.
About WithMe, Inc.
WithMe, Inc. makes lives better every day through convenient, technology-powered amenities for the multifamily industry and beyond.
WithMe’s PrintWithMe and SipWithMe solutions simplify resident printing and coffee, enabling property management teams to provide a superior living experience while reducing costs, optimizing spend, and saving staff time.
PrintWithMe powers printer amenities and staff solutions at thousands of multifamily, cafe and coworking locations across all 50 states. SipWithMe is redefining multifamily coffee by pairing reliable, high-performance machines with craft-roasted coffee.
WithMe is an Inc. 5000 fastest-growing company, appearing on the list for the past four consecutive years, as well as a 2024 NAA Top Employer and 2023 Inc. Power Partner. Learn more at withme.com.
The owners of multifamily properties have long relied on amenities to set their buildings apart from their competitors. But as monthly apartment rents continue to rise, renters today expect even more amenities in their common areas.
We interviewed Jonathan Treble, founder and chief executive officer of WithMe, Inc. about this trend. WithMe provides wireless printing and barista-quality coffee machines for multifamily properties and offices.
Here is some of what Treble had to say about the power of common-area amenities and how they can help multifamily owners keep their properties full.
In recent years, apartment amenities have been extravagant and elaborate. Luxury properties, specifically, have seen a rise in features ranging from screening rooms to golf simulators, crystal lagoons, and podcast recording studios.
But that could be changing.
“As the cost of living continues to rise, residents are placing greater value on amenities that bring convenience and utility to their everyday lives,” Jonathan Treble, founder and CEO of WithMe, a multifamily amenity solutions company, told ApartmentBuildings.com. Golf simulators and cold plunges can be a lot of fun. “They don’t necessarily simplify or improve day-to-day living for most residents,” Treble added.
Additionally, Treble noted that the demand for convenience-based amenities versus luxury options continues to “reshape amenity offerings across all classes. ”
CHICAGO, IL - January 7, 2025 - WithMe, Inc., parent company of leading multifamily coffee service provider SipWithMe, announces a series of product updates and innovations set to transform the customer experience for multifamily property managers and their residents.
These enhancements include the introduction of SipWithMe Signature, a stylish and efficient coffee machine, the launch of convenient auto-shipment services for coffee and supplies, and the rollout of a new Express Service Guarantee in select markets.
SipWithMe Signature
The new SipWithMe Signature option brings a new level of sophistication to communal spaces, combining a sleek, modern design with the ability to create over 12 barista-quality beverages, making it the perfect centerpiece for lobbies, coworking spaces, and more.
While the Signature option will take center stage as SipWithMe’s flagship offering in 2025, the company will continue to offer SipWithMe Elite, a larger machine that offers more than 20 beverage options.
Automated Supply Shipments
Equipped with real-time monitoring, SipWithMe machines now automatically reorder and auto-ship coffee, powders and other essentials before they run out. This feature eliminates the need for manual inventory management and ordering, providing property managers and on-site staff with peace of mind and time back in their days, and ensuring residents always have access to their favorite beverages.
Express Service Guarantee
WithMe launched its Express Service Guarantee to ensure on-site service within one business day, reflecting the company’s goal of delivering support to client locations in less than 24 hours.
This enhanced service is available in markets including Atlanta, Austin, Baltimore, Charlotte, Chicago, Dallas, Denver, Houston, Miami, Minneapolis, Nashville, New York, Orlando, Philadelphia, Phoenix, San Antonio, San Francisco, and Washington, D.C.
For immediate support of residents and on-site property teams, WithMe’s Titan Business Award-winning customer service team delivers seven-day-a-week remote support via phone, chat or email.
"Our mission is to make premium coffee service simple and seamless for our clients," said Jeff Lail, COO of WithMe. "The launch of SipWithMe Signature, automated supply delivery and our express service guarantee allows us to deliver reliability, convenience and tailored coffee experiences."
Both SipWithMe options offer flat-rate packages that can be customized to suit the needs of any property. Plan options include Pay-Per-Cup, Cup Allowance, Morning Unlimited and All-Day Unlimited.
SipWithMe is dedicated to ongoing innovation, and will continue to expand its coffee amenity options and features. To learn more about how SipWithMe can transform your property’s coffee experience, visit withme.com/sipwithme or email marketing@withme.com.
About WithMe, Inc.
WithMe, Inc. makes lives better every day through convenient, technology-powered amenities for the multifamily industry and beyond. WithMe’s PrintWithMe and SipWithMe solutions make resident printing and coffee simple, helping property management leaders deliver an elevated living experience while decreasing spend, controlling costs, and saving time for staff.
PrintWithMe powers printer amenities at thousands of multifamily, cafe and coworking locations across all 50 states. SipWithMe, available in major markets, is disrupting the coffee amenity category.
WithMe is an Inc. 5000 fastest-growing company, appearing on the list for the past four consecutive years, as well as a 2023 Inc. Power Partner and a 2024 NAA Top Employer.
As the seasons change, so do your residents’ needs and desires. Providing amenities and planning events that align with these shifting demands can be a game-changer for property managers. In fact, resident events have been shown to boost satisfaction, improve online reviews and impact lease renewal decisions, making them an essential tool for long-term property success.
According to WithMe Inc.’s 2025 amenity outlook survey, which gathered insights from senior multifamily professionals at the country’s top property management companies, including Bozzuto, Greystar and Willow Bridge, there is a rise in resident demand for multipurpose spaces where they can relax, connect with neighbors and work.
If there’s one thing I’ve learned in the multifamily industry, it’s this: the best way to ensure your amenities are valued is to ask the people who use them – your residents.
At WithMe, Inc., we regularly survey thousands of residents, and the results from our latest round of questions reinforced something I’ve always believed: practical, everyday amenities win over flashy, trend-driven features every single time.
It’s not about chasing fads or selecting features that look good in a photo. It’s about creating spaces that truly fit into residents’ lives. From coffee bars that power up their mornings to full-service fitness centers and smart-home features that add convenience and control, the amenities residents love are the ones that make life a little easier.
Let’s talk about what really matters to residents and how focusing on practical, impactful options can transform your properties into communities people are proud to call home.
The multifamily housing market is constantly evolving, and so are the expectations of tenants. Today’s renters are looking for more than just a place to live—they want an apartment that fits their lifestyle and supports their needs. While luxury features like rooftop pools and concierge services may still have appeal, the amenities that truly matter to renters in 2025 are rooted in convenience, technology, and practicality.
For property managers, understanding and implementing the right mix of amenities can be a game-changer. The competition for tenants is fierce, and staying ahead of emerging trends is essential for maintaining high occupancy rates and tenant satisfaction. This article will explore the apartment amenities tenants are prioritizing, highlight trends shaping the multifamily housing industry, and introduce innovative solutions from WithMe, Inc., a leader in technology-driven apartment amenities.