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CASE STUDY

The Key to Reliable Printing—Asset Living’s Student Housing

Partner
Since 2018
Property Size
The Post on Nord
Company
Location
Chico, CA

Reliable and Convenient Amenities to Boost Resident Experience

In the world of student housing, providing reliable and convenient amenities is crucial for attracting and retaining residents. One property management team that has excelled in this area is Post on Nord in Chico, California, managed by Asset Living. Since 2018, Ryan Baker, Senior General Manager, and his team have utilized PrintWithMe, a 24/7 self-service printer amenity, to enhance the student experience and simplify operations for the management team.

Before adopting PrintWithMe, Ryan was responsible for managing an older printer at a previous property in California. While it got the job done, the printer demanded constant attention—maintaining the hardware, ordering supplies, and ensuring it stayed operational. This DIY approach was not only time-consuming but also often caused disruptions, leading to downtime and frustration for both staff and residents.

“I was managing the printer myself, which took a lot of time trying to keep it maintained,” Ryan shared. This experience underscored the need for a more reliable and time-efficient solution, which became a priority when he moved to Post on Nord.

257%
Unit utilization rate
17,149+
Pages printed
8/10
Resident satisfaction
446
Unique users

“Having the printer available at the last minute for that final or term paper is something that will make a property a lot more appealing. It’s something we highlight on all of our tours.”

PrintWithMe’s 24/7 Printing Service

When Ryan first learned about PrintWithMe, he was drawn to the promise of a managed, 24/7 printing solution that took the hassle out of maintenance. After a trial period, it was clear that PrintWithMe was the right choice.

“We advertise free printing, but it’s not really free printing if the printer’s broken or down 15-20% of the time. With PrintWithMe, if we do have downtime, it’s very minimal because we’re proactively sent supplies,” Ryan explained. The convenience of having paper and toner automatically shipped and the ability to manage everything remotely was a game-changer for the Post on Nord management team.

Hassle-free Amenity for Residents and Staff

Since implementing PrintWithMe, the team at Post on Nord has seen a significant improvement in the reliability of their printing service. The hands-off approach allows Ryan to focus on other critical aspects of property management, knowing that PrintWithMe will handle any printing-related issues.

“Having the PrintWithMe team monitor it from afar and take care of everything, and then just let me know if we need [anything], it’s all handled remotely. So, it’s just another thing I don’t have to worry about,” said Ryan.

Effortless Printing with Top-Notch Security

One of PrintWithMe's standout features is its ease of use, requiring minimal instruction for residents. The wireless printers are self-explanatory, with clear branding and instructions right on the devices. Additionally, state-of-the-art encryption and secure transmission protocols ensure that residents can print easily and securely.

“I would recommend PrintWithMe to any property that’s looking to have 24/7 uptime on a very vital amenity for students. Having the ability to print on demand is something that’s very necessary as students like to do things at the last minute.”

PrintWithMe is a Stand Out Amenity

For student living properties like Post on Nord, who are focused on providing top-notch amenities while streamlining operations, PrintWithMe has proven to be an invaluable partner. The service has improved the printing experience for residents and freed up valuable time for staff to focus on other critical tasks.

As more properties look to enhance their amenity offerings, PrintWithMe stands out as a reliable and efficient solution that meets the needs of both residents and property managers alike.

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