Modernizing Resident Spaces with Coffee Amenity, SipWithMe

Located in Philadelphia and managed by Greystar, Meta Christy House serves a unique demographic: medical students from a nearby college. These residents demand amenities that support their rigorous academic lifestyle. To meet this need, Marcella Walker-Brown, Leasing and Marketing Manager, sought innovative ways to create a standout resident experience. The addition of SipWithMe’s coffee solution proved to be an essential step in achieving this goal.

6,116

Cups dispensed

Unlimited

Package

224

Units

"I would recommend SipWithMe because it provides an upgraded experience, offering better options and added convenience. It’s something that sets us apart and makes us stand out from other properties."

The Challenge

Meta Christy House previously relied on a standard Keurig machine for its coffee amenity. While it provided a basic offering, Marcella recognized an opportunity to elevate the experience. The Keurig system presented challenges, including:

Limited beverage variety.
The operational burden of manually ordering and restocking supplies.
High demand from residents, particularly during late-night and early-morning study sessions.

With a focus on improving resident satisfaction and differentiating the property, the team explored more robust solutions.

The Solution

Meta Christy House adopted SipWithMe, a premium coffee machine offering roast-to-order beverages and a modernized user experience. Marcella and her team transitioned to SipWithMe in August 2024, prioritizing an amenity upgrade that catered to residents’ busy academic lives. The seamless installation process and ongoing support were key to the successful integration.

SipWithMe offers:

Dozens of barista-quality beverages, all ground-to-order using fresh, craft-roasted coffee.
Remote and on-site support whenever questions or issues arise.
Limits on free beverages with Cup Allowance technology.

The Results

Since introducing SipWithMe, Meta Christy House has seen significant improvements in resident satisfaction and operational efficiency:

Enhanced Resident Experience: Students quickly embraced the upgraded coffee offering. "They love it," Marcella shared. Residents praised the variety and convenience, with many relying on the machine to stay energized during long study hours.
Operational Efficiency: Auto-shipped supplies streamlined processes, eliminating manual supply management. "It’s much more seamless," noted Marcella.
Sustained Usage: Within just two months, the SipWithMe machine dispensed over 1,600 beverages, underscoring its popularity.

Why SipWithMe stands out

SipWithMe has become a signature feature at Meta Christy House, setting it apart from other properties in the area. While other communities may offer basic coffee options, the addition of SipWithMe has given Meta Christy House a competitive edge. "I would recommend SipWithMe because it provides an upgraded experience," Marcella said. "It sets you apart with better options and added convenience, even for staff."

Resident Feedback

Feedback from residents has been overwhelmingly positive. Many have expressed their appreciation directly to staff, and some have noted familiarity with the SipWithMe system from other properties, reinforcing its reputation as an essential amenity.

Conclusion

By adopting SipWithMe, Meta Christy House transformed its coffee amenity into a core component of its resident experience. The system not only supports students’ demanding schedules but also contributes to the property’s unique value proposition. This success story demonstrates how thoughtful amenity upgrades can drive resident satisfaction, operational efficiency, and community differentiation.

Looking Ahead

Inspired by SipWithMe’s success, Marcella is now exploring PrintWithMe, a self-service, wireless printer solution that could further enhance Meta Christy House’s study spaces. As the property continues to evolve, WithMe remains a trusted partner in delivering meaningful amenities that resonate with residents.

Modernizing Resident Spaces with Coffee Amenity, SipWithMe