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CASE STUDY

Interruption to Automation: How PrintWithMe Helped this Student Housing Community

Partner
2024
Property Size
The Mark - Atlanta
Company
Location
Atlanta, GA

From Interruptions to Automation: How PrintWithMe Helped this Landmark Property

Located in Midtown Atlanta, The Mark provides off-campus student housing to a multitude of colleges in the area. Managed by Landmark Properties, The Mark provides a convenient central location for students from Georgia State, Emory, and the Georgia Institute of Technology. Managed by Trent Wilson, the community is constantly evolving to meet the shifting needs of today’s college students. One key improvement: partnering with PrintWithMe to eliminate the hassle of managing on-site printing. Now, residents enjoy reliable, 24/7 access to high-quality printers with hassle-free maintenance.
115%
Unit utilization rate
346
Unique users
Print Allowance
Package
4,705
Pages printed

"PrintWithMe saves us about a half a workday each month, which lets you focus on so many other items”

The Challenge

The Mark faced multiple challenges with their old printer setup, including data security risks, constant interruptions, and operational inefficiencies. A shared central computer system had even allowed a resident to access sensitive information, posing a serious security concern.

Staff were frequently disrupted by printer-related issues, and the burden of constantly monitoring supply levels added unnecessary stress. That all changed when PrintWithMe was added to their amenity lineup—bringing a new sense of security, ease, and maintenance-free convenience.

The Solution

After switching to PrintWithMe, The Mark experienced immediate improvements across the board. Key benefits included:

  • Hassle-free setup: Installation was quick and easy, with minimal disruption to both staff and residents.
  • Reliable supply management: Supplies were auto-shipped to the property, removing the burden of staff purchasing inventory.
  • Enhanced data security: State-of-the-art encryption and secure release codes gave residents and staff a safe and private way to print.
  • Ongoing support: Access to troubleshooting assistance seven days a week ensured smooth operations and peace of mind.

Wison summed up their switch to PrintWithMe perfectly: “We wanted an immediate pivot to a system that didn’t have residents divulge personal information that allows them to print from their device.”

The Results

Wilson raves about the time saved by the implementation of PrintWithMe, stating, “It saves us about a half a workday each month, which lets you focus on so many other items”. Residents are also happy about the ease of access and the ability to queue items to be printed at a time most convenient to them. Finally, PrintWithMe’s technology adds an extra layer of security to the printing experience, making residents' data safer and limiting staff exposure to potentially sensitive material.

Why PrintWithMe stands out

Wilson chose PrintWithMe because of its ease of installation. He stated: "[The implementation process] was like sliding through melted butter. There was no friction whatsoever.” PrintWithMe opened doors for The Mark by solving implementation and time-saving issues, and ultimately making them a no-brainer selection for student housing in Midtown Atlanta.

By eliminating the need for a central computer system and staff involvement, PrintWithMe immediately streamlined operations for The Mark. The seamless installation and continuous support available for the printer solidified PrintWithMe as the ultimate solution to this student housing community.

Want to learn more about PrintWithMe for your community? Get in touch. You can also read more PrintWithMe success stories here.

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