Better than the competition
Locale Apartments previously used a Xerox machine but experienced ongoing network connectivity problems. Although Xerox was a cheaper solution, the recurring issues led to continuous frustration and challenges. Joshua recalls, “We were spending 40, 50 hours of our team's time just on print services.” When they finally signed on for PrintWithMe, he said the switch was “drastic... It's a big difference. It's huge when it's syllabus time."
“It was really easy. I mean, plug and play. So very simple.”
PrintWithMe had a substantial impact on daily operations, saving the staff significant time. Before, they spent hours assisting residents with printing, especially during college syllabus time. PrintWithMe reduced this workload from hundreds to a few jobs a week. Joshua also appreciates the notification system saying, “You forget to change the toner, and you get an email once a day saying, ‘Hey, you still need to change the toner,’ which is a good thing. I appreciate that as well."
Peace and quiet
When asked about staff and resident feedback, Joshua shares his perspective, "The feedback is the greatest feedback that I, as a community manager, can ever receive: I hear nothing. It does not get better than that. That is literally the peak of praise that can be given right there." Joshua has already referred several colleagues to PrintWithMe and emphasizes its ease of adoption. He highlights cost-effectiveness, convenience, and proactive maintenance as key selling points for others in the industry. PrintWithMe simplifies printing and enhances the experience for both staff and residents.