Amenities aren’t just nice-to-have extras—they’re either driving revenue or draining resources. Yet, many properties invest in flashy features that look good in marketing but offer little real value to residents.
Let’s be real: A pool that’s open three months a year? A rooftop lounge that sits empty? Those don’t move the needle on retention. But the right amenities - the ones residents use every single day - can be the difference between a renewal and a vacancy.
So what’s worth the investment? Here’s what actually delivers ROI.
Before spending a dime on an amenity upgrade, ask yourself these questions:
If an amenity doesn’t create daily engagement, it’s probably not worth the spend. Prioritize tech-enabled, self-service solutions that make life easier for residents while keeping costs low for you.
The right amenities don’t just look good - they generate real ROI and long-term retention.
Want to see which amenities deliver the best returns?
Download our e-book, The ROI of Multifamily Amenities and Proptech, for real-world data, case studies and implementation strategies.
Get your free copy here and start making smarter amenity investments today.
If you think multifamily amenities are just perks, your residents would disagree.
Today’s discerning renters aren’t just looking for a place to live - they want modern amenities that cater to their busy lifestyles, align with their values and enhance their sense of community.
Yet, many properties are resting their laurels on features that barely move the needle on retention. A gym no one uses? A pool that’s empty nine months of the year? It’s time to stop throwing money at things that don’t drive real value.
The numbers tell the story:
The right mix of smart, scalable multifamily amenities increases resident satisfaction, reduces turnover and enhances your bottom line.
Investing in the right amenities isn’t just about trends - it’s about delivering real ROI.
Download “The ROI of Multifamily Amenities and Proptech” here →
At WithMe, we’ve seen it firsthand. Tech-enabled amenities don’t just make life easier, they keep residents renewing their leases.
That’s why we created The ROI of Multifamily Amenities and Proptech, an e-book breaking down exactly which amenities deliver the biggest returns and how to implement them without adding operational headaches.
Inside, we break down real-world case studies, compare owned vs. managed amenities, and provide a data-backed framework to help multifamily professionals make informed investment decisions.
Want the full insights? Download the e-book here.
Multifamily owners spend millions on movie theaters, sports simulators and lounges, but the reality is that most of these spaces sit empty. Turns out, the popcorn isn’t the only thing getting cold. According to the 2024 NMHC & Grace Hill Renter Preferences Survey Report, residents are more interested in tech-driven conveniences they actually use:
A gym might get used twice a week. A pool? Only when it’s hot outside. But amenities that enhance everyday life, like printing, coffee and coworking spaces, create daily touchpoints that reinforce the value of your community, which translates to stronger renewal rates.
The best properties don’t just offer amenities - they create experiences around them. Here’s how:
Bozzuto properties were stuck with a managed printing service that caused delays and constant frustration for both residents and staff. Their solution? Wireless and secure self-serve printing.
The results were instant:
“I’ve had great interactions and immediate responses from PrintWithMe’s customer service. Convenience is wonderful for both staff and residents, so the resident is free to print any time.” – Kim Lam, Executive Concierge
Every small touchpoint matters. From a quick coffee stop in the lobby to a frictionless print experience, these micro-moments create subconscious loyalty triggers that keep residents renewing.
To see this and more case studies, download the e-book:
Get your free copy of The ROI of Multifamily Amenities and Proptech here.
The difference between an average property and a sought-after community comes down to the details.
If your property isn’t offering high-quality, hassle-free amenities, your residents are finding them somewhere else.
Are you making your community the go-to place for seamless, modern living? If not, now’s the time.
Want to future-proof your amenity strategy?
Download the full e-book here and discover how to transform your property’s approach to retention, resident satisfaction and long-term profitability.
Because the right amenities don’t just fill a checklist - they create a home residents don’t want to leave.
CHICAGO, IL — Feb. 25, 2025 — WithMe, Inc., a leader in technology-powered printer solutions and coffee amenities, is teaming up with Hiring Our Heroes (HOH) to help veterans, military spouses and transitioning service members secure rewarding civilian careers.
As part of this initiative, WithMe is proud to become a corporate donor for HOH while also partnering with them to actively recruit military talent. By investing in career pathways for service members, WithMe is recognizing the leadership, adaptability and problem-solving skills this community brings to the workforce.
"By partnering with Hiring Our Heroes, WithMe is not only opening doors to meaningful careers for military professionals but also strengthening our team with their unique expertise,” said Jeff Lail, COO at WithMe and U.S. Army Veteran. “Military service cultivates the exact qualities we value at WithMe — resilience, innovation, discipline and mission-driven leadership.”
WithMe’s technology-powered amenities, PrintWithMe and SipWithMe, are available in over 5,000 locations, serving 2 million apartment homes and 3 million users nationwide. With rapid growth and a customer-first approach, the company offers an ideal work environment for those transitioning from military service to civilian careers.
"As a veteran, I understand the challenges of entering the private sector," said Andrew Shockley, Service Operations Manager at WithMe and U.S. Air Force Veteran. “WithMe’s culture of innovation and teamwork aligns perfectly with the skill sets of veterans, and this collaboration with Hiring Our Heroes will help bridge the gap between military experience and civilian careers.”
WithMe’s job openings are now featured on HOH’s military job board, and the company is actively engaging in HOH career fairs and networking events to connect with military job seekers. Beyond hiring, WithMe is exploring mentorship programs, sponsorships and volunteer initiatives to further support HOH’s mission.
HOH, a program of the U.S. Chamber of Commerce Foundation, has connected more than 78,000 military-affiliated job seekers with American businesses in the past year alone through hiring events, fellowships and professional development programs.
"Our mission is to create meaningful economic opportunities by connecting top military talent with leading employers," said Jana Toner, Executive Director of Partnerships at Hiring Our Heroes. “WithMe’s dedication to hiring and supporting veterans and military spouses is exactly the kind of corporate leadership that drives lasting impact."
To learn more about WithMe’s career opportunities and its partnership with Hiring Our Heroes, visit WithMe’s website.
About WithMe, Inc.
WithMe, Inc. makes lives better every day through convenient, technology-powered amenities for the multifamily industry and beyond.
WithMe’s PrintWithMe and SipWithMe solutions simplify resident printing and coffee, enabling property management teams to provide a superior living experience while reducing costs, optimizing spend, and saving staff time.
PrintWithMe powers printer amenities and staff solutions at thousands of multifamily, cafe and coworking locations across all 50 states. SipWithMe is redefining multifamily coffee by pairing reliable, high-performance machines with craft-roasted coffee.
WithMe is an Inc. 5000 fastest-growing company, appearing on the list for the past four consecutive years, as well as a 2024 NAA Top Employer and 2023 Inc. Power Partner. Learn more at withme.com.
Student housing is booming — now a $10 billion market with demand expected to hit 9.2 million beds by 2031. That means more properties, more competition and a race to attract (and retain) residents.
But here’s where things get interesting: What actually gets students to sign a lease — and renew it — isn’t what many properties are investing in.
Developers are spending millions on eye-catching extras — rooftop pools, rock climbing walls and high-tech game lounges. But Gen Z? They’re not looking for a resort experience. They want a place with practical amenity services that support their real, everyday lives—where they can juggle deadlines, fuel up for early classes and get through the all-nighters that come with college life.
They don’t need flashy amenities. They need function, convenience and spaces that work for them.
These five amenities do just that — giving students what they actually want while making properties more attractive (and easier to manage) in the process.
It’s 11:45 p.m. Your final paper is due in 15 minutes. The campus printer is offline — again.
Students live between deadlines. Last-minute papers due at midnight. Financial aid forms that can't wait. Internship and job applications that need to be perfect.
Traditional campus printing? A nightmare. Sprinting across campus and battling long lines. Enduring broken printers and lost documents. Hoping confidential information doesn’t end up in the wrong hands.
PrintWithMe makes student printing seamless and simple. It’s wireless, secure and completely device-agnostic. Documents are encrypted instantly and deleted automatically — and support is available seven days a week.
For property managers, it’s just as easy. With 99%+ uptime, automated supply shipments and 24/7 remote monitoring, PrintWithMe eliminates the operational drain of traditional printers.
Ryan Baker, Senior General Manager at the Post on Nord in Chico, California, puts it best: “Having the printer available at the last minute for that final or term paper is something that will make a property a lot more appealing.”
Students run on caffeine. But campus coffee shops mean long lines, limited hours and overpriced drinks that drain meal plans one latte at a time.
SipWithMe brings the coffee shop experience inside your property, serving customizable barista-quality drinks in under 60 seconds. From classic espresso to premium hot chocolate, students can grab their favorite drinks without braving the weather (or breaking their budget).
And property managers love it, too. Remote monitoring, automatic supply replenishment and up to 60% operational savings? That’s a win-win.
“Our residents love the new SipWithMe coffee and machine,” shares Sherry Haney, Senior Property Manager at Security Properties. “I have received multiple compliments on the variety of brews they can select from, how easy the machine is to use and the flavor of the coffee. The team here is very impressed with the machine and the quality of the coffee!”
Trendy murals look great on a website. But what do students actually need? Study spaces designed for real productivity.
That means:
Adaptability is key. The best spaces flex between quiet, focused work in the morning and collaborative study groups in the evening. They offer:
And don’t forget fast, reliable printing — because study spaces should be equipped for more than just note-taking.
The takeaway? When students can seamlessly switch between solo work and group projects (with a little mindless scrolling in between), they aren’t just studying in your building — they’re shaping their college experience around it.
Gen Z cares about sustainability, but they see right through performative greenwashing..
A Veritrove study found that 30% of students rank sustainability as a top-three factor in school selection. And according to the 2022 American Campus Communities Resident Pulse Survey, 71% of student residents say sustainable features matter when choosing housing.
The properties that get it right focus on real, impactful upgrades that benefit both students and operations:
These aren’t just marketing buzzwords. They cut costs, improve efficiency and deliver real value — for both students and property managers.
Campus recreation centers are overcrowded, inconveniently located and often have limited hours. And student housing properties keep building massive gyms outfitted with Olympic-grade equipment no one actually uses.
Wellness amenities work best when they’re accessible and flexible:
Properties that prioritize wellness beyond the gym stand out. Because when amenities fit into daily routines, students actually use them.
The student housing market is more competitive than ever. The properties that win won’t be the ones with the flashiest amenities. They’ll be the ones that enhance student life and make daily routines easier, more seamless and less stressful.
Is your property delivering what students really need? Let's chat about how PrintWithMe and SipWithMe can help make your property the one they choose — and stay with.
February 17 is National Café au Lait Day - the perfect excuse to slow down and enjoy a great cup of coffee.
Café au lait, French for “coffee with milk,” is a classic coffee drink made with drip coffee and steamed milk in equal parts. Unlike a latte, it has no froth or foam on top, creating a smoother, creamier texture.
The origins of café au lait trace back to 17th-century France. Coffee first arrived in Paris in the early 1600s, and by the late 17th century, the phrase "café au lait" began appearing in letters written by Marie de Rabutin-Chantal, the marquise de Sévigné, a French aristocrat known for her lively correspondence.
In the United States, New Orleans is home to one of the most famous café au lait traditions. For over 150 years, Café du Monde has served a unique variation made with chicory coffee, which gives the drink a bold, slightly bitter flavor and a thicker consistency. This tradition dates back to the Civil War era, when coffee shortages led to the widespread use of chicory as a substitute to stretch supplies.
Many cultures have put their own spin on the café au lait, adjusting the ingredients while keeping the essence of rich coffee blended with milk:
While the ingredients may vary, the essence of café au lait remains the same - a simple yet comforting blend of coffee and milk that has stood the test of time. blend of coffee and milk that has stood the test of time.
The café au lait has been around for centuries, and for good reason:
For multifamily properties, National Café au Lait Day is an easy way to create meaningful resident experiences while using an amenity they already love - coffee.
Here’s how property managers and multifamily teams can celebrate:
While many communities recognize the value of coffee as an amenity, maintaining high-quality coffee options can be challenging. Issues like equipment upkeep, supply management and consistency can make it difficult for properties to offer a coffee experience that truly stands out.
This is where SipWithMe provides a practical solution. Instead of traditional, high-maintenance coffee setups, properties can offer barista-quality, self-serve coffee stations that are easy to manage while enhancing daily resident experience.
More than just convenience, it’s about creating spaces where residents naturally gather and interact. Coffee has been doing that for centuries. National Café au Lait Day is just a reminder of why it works.
For multifamily teams looking to enhance resident engagement with coffee-themed experiences, our Coffee Calendar highlights key dates to celebrate all year long, including National Irish Coffee Day, National Gingerbread Latte Day, National Peppermint Latte Day, National Espresso Day, National Cappuccino Day and many more.
📩 [Download the free calendar here]
Coffee holidays like National Café au Lait Day present the perfect opportunity to bring residents together! If your coffee amenity could use a jolt, let’s talk.
Whether you take your café au lait sweet, strong or somewhere in between, take a moment to enjoy today - preferably with good company and a great cup of coffee.
EPISODE SUMMARY
What does it take to revolutionize an entire industry…multiple times?
Eric Broughton has been at the forefront of multifamily innovation for decades. Now, as CEO of OK2Charge, he is tackling the next frontier: integrating electric vehicle (EV) charging solutions into multifamily and vacation rental properties.
Eric’s career has been a masterclass in technology, leadership and adaptability-from leading acquisitions by RealPage and Expedia to shaping smart property management solutions.
Here’s what we explore:
This episode is ideal for property managers, real estate investors and multifamily tech professionals looking to stay ahead of industry trends.
Listen now!
CONNECT WITH ERIC
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The owners of multifamily properties have long relied on amenities to set their buildings apart from their competitors. But as monthly apartment rents continue to rise, renters today expect even more amenities in their common areas.
We interviewed Jonathan Treble, founder and chief executive officer of WithMe, Inc. about this trend. WithMe provides wireless printing and barista-quality coffee machines for multifamily properties and offices.
Here is some of what Treble had to say about the power of common-area amenities and how they can help multifamily owners keep their properties full.
A great cup of coffee isn’t just a perk—it’s an experience that can shape how residents feel about their community. Inspired by a WithMe webinar, this e-book uncovers how premium coffee amenities can create a welcoming atmosphere, keep residents engaged and encourage lease renewals.
Here’s what’s inside:
☕️ How Coffee Creates Community – Discover how coffee has become more than a daily habit—it’s a powerful way to bring residents together and make your property feel like home.
☕️ Win Over Residents (and Keep Them Happy!) – Find out how premium coffee amenities can attract new residents, keep them engaged and encourage lease renewals.
☕️ Simple & Fun Coffee Events – Get expert tips on easy, low-lift ways to turn your coffee amenity into a go-to gathering spot with events residents will love.
☕️ Making Coffee a Connection Point – Learn how thoughtful placement and interactive experiences can turn your coffee bar into a welcoming social space.
☕️ Proven Success Stories – See how properties like The Standard have used coffee to enhance resident satisfaction, drive positive reviews and improve retention.
Download your free copy of Brew Better Communities and see how a great cup of coffee can help create a thriving, connected resident experience!
Ah, printers. They always promise so much: convenience, reliability, and the ability to print that one important document in a hurry.
But let’s face it—they’re the romantic equivalent of a flaky ex. Sure, they’re charming when they work, but more often than not, they leave you frustrated, out of ink, or desperately Googling “printer error code 39.”
It’s time to take a long, hard look at your relationship with your multifamily printer and ask yourself, “Am I truly happy?” (Spoiler alert: you’re not.)
Let’s explore why breaking up with your printer is the self-care move you didn’t know you needed—and how PrintWithMe is here to treat you right.
A resident needs to print something important—a school project, a shipping label, a work document—and, of course, they’re in a rush. They hit print and…nothing. Paper jam. Out of toner. Wi-Fi decided to take a personal day.
It’s like the printer knows someone is counting on it and chooses that exact moment to self-destruct—leaving your team to play tech support instead of doing their actual jobs.
PrintWithMe, on the other hand, always shows up when it counts. Our printers boast 99%+ uptime, work wirelessly from any device, and require little to no troubleshooting from your staff. And if an issue does pop up, our expert support team is available 7 days a week to step in—so your team doesn’t have to.
Just easy, reliable printing—no emotional baggage included.
You bought a printer for convenience, but somehow, you’ve ended up with a high-maintenance relationship. Between fiddling with ink cartridges and questioning why everything is suddenly printing in magenta, your multifamily printer demands more attention than your actual job.
PrintWithMe takes care of the hard stuff. Our printers are remotely monitored, and paper and toner are automatically shipped before you even realize they’re running low.
Let’s talk money. Between overpriced ink, replacement parts and endless paper refills, your printer is the partner who insists on splitting everything 50/50—except you’re the one always covering the bill.
And just when you think you’ve budgeted enough? Surprise! Another unexpected expense.
With PrintWithMe, you get a smarter, more cost-effective way to print. Our flat-rate pricing keeps expenses predictable, and with Print Allowance controls, you can curb indulgent printing—so you’re not footing the bill for 200-page PDFs of someone's vacation itinerary.
While everything else at your property has been upgraded—your appliances, your locks, your Wi-Fi—your multifamily printer is still living like it’s 2009. (USB cords? Driver downloads? Really?)
And it’s not just the hardware that’s outdated—traditional printers haven’t kept up with modern data privacy standards. Many still lack encryption and compliance with regulations like CCPA and GDPR, putting sensitive information at risk, leaving your residents’ information vulnerable.
PrintWithMe brings printing into the modern era. No cords, no clunky drivers, no IT headaches—just effortless wireless printing that works from any device. Residents can print from their phone, tablet or laptop with ease, and our automatic software updates and built-in privacy protections ensure documents are handled securely and in line with the latest regulations.
A relationship should bring you joy, not rage-clicking the “print” button 12 times just to get a response. Yet somehow, printers always find a way to ruin your day—cryptic error messages, surprise breakdowns, and the classic “offline” status for absolutely no reason.
With PrintWithMe, printing is actually effortless—no IT meltdowns, no secret troubleshooting rituals, no last-minute supply runs. Just easy, wireless printing that works every time (because that’s literally its job).
A good partner lifts you up, helps you thrive and definitely doesn’t derail your productivity every five minutes. But your printer? It’s a master of sabotage.
Every time a resident emails your team asking to print a document, it pulls them away from their actual work. And guess what? Research shows it takes 23 minutes (!) to fully recover from an interruption.
Imagine what your team could accomplish if they weren’t constantly playing print concierge.
PrintWithMe empowers residents to print when it’s convenient for them, so your team can stay focused on what really matters (like leasing units, keeping operations smooth, and, you know, not getting sidetracked by a stubborn paper tray).
A good partner knows how to keep things private. Your printer? Not so much.
How many times have you seen sensitive documents—W-2s, social security cards, bank statements—left sitting in the tray for anyone to grab? Or, worse, a resident emails their document to the leasing office for printing, and someone forgets to delete the email—leaving personal information exposed?
And if that wasn’t bad enough, some printer manufacturers are actually collecting and selling personal data to the highest bidder. Today's printing technology isn’t just frustrating—it’s a security risk.
With PrintWithMe, printing is secure and controlled. Residents print independently and release their documents only when they’re at the printer, ensuring confidential information stays private.
No forgotten emails, no misplaced paperwork, no wondering who saw something they shouldn’t have—just safe, stress-free printing.
Look, it’s not you—it’s your printer. You deserve better. And better is exactly what PrintWithMe delivers.
Whether your residents are printing a shipping label, a resume or a permission slip, we’re here to make the experience simple, reliable, and…dare we say it…enjoyable.
So go ahead. Break up with your multifamily printer. They’ll probably try to win you back with a firmware update or a half-hearted promise to “never jam again,” but you’ll know better.
It’s time to move on. And PrintWithMe is ready to be the dependable, drama-free partner you deserve.
Peak leasing season is a high-stakes period for multifamily operators. With leasing teams trying to balance a surge in online inquiries, neverending property tours, application processing and resident requests—all while ensuring seamless access to multifamily amenities—inefficiencies can quickly add up.
And when operations aren’t optimized, those inefficiencies become glaring:
One solution? Centralization.
By shifting essential functions from individual sites to a shared, scalable model, operators can increase efficiency, reduce costs, improve resident satisfaction and empower their teams to handle peak leasing season with greater ease.
Let’s explore how centralized multifamily amenities, leasing support and resident services are helping operators stay ahead when demand is at its highest.
Multifamily amenities are major selling points for prospective residents, but they also add complexity to daily operations. When leasing teams are pulled into managing amenities like coffee service, resident printing, and package handling, it takes valuable time away from touring and signing leases.
During peak leasing season, operators need every available resource focused on securing new residents. That’s why properties are turning to centralized amenities that require little to no staff involvement.
Case Study: A Portfolio-Wide Shift to Centralized Coffee Service
For six Chicago-based Class A high-rises, resident coffee service was a valued amenity but also a frequent operational headache. Leasing teams had to manage supply orders, troubleshoot machines, and address resident concerns—time-consuming tasks that took attention away from prospects.
By switching to SipWithMe, a fully automated coffee solution, these properties eliminated the need for on-site supply management and maintenance.
Results at a Glance:
✔ 49% average savings on coffee expenses
✔ $62,745 total annual savings across six properties
✔ 100% of properties reported staff time savings
✔ 22,520+ drinks served
With coffee service fully automated, leasing teams no longer had to oversee supplies or respond to resident complaints. Instead, they had more time for follow-ups, tours, and securing lease signings at the most critical time of year.
"We don’t have to order additional supplies, we don’t have to keep them in stock. It is just easier on the team." – Debbie Lam, General Manager, Left Bank
Peak leasing season means nonstop prospect engagement—but every minute spent on operational distractions is a minute lost on closing leases.
On-site printing is a prime example of an amenity that’s important to residents but frequently disrupts staff workflow. When leasing teams are responsible for restocking supplies, troubleshooting printer issues or printing documents for residents in the leasing office, it adds unnecessary pressure during an already hectic season.
Case Study: The Habitat Company’s Shift to PrintWithMe
To reduce distractions, The Habitat Company centralized its resident printing service with PrintWithMe, an automated printing solution that removed the need for on-site printer management.
Results at a Glance:
✔ 1,057+ unique users
✔ 50,290 pages printed
✔ 8/10 resident satisfaction score
✔ 550+ lbs of e-waste saved annually
For leasing teams, this shift meant no more time spent fixing printers or managing supply restocking. Instead, those valuable hours were redirected toward prospect follow-ups, leasing tours and resident engagement.
"It's an absolute game changer for anyone still managing resident printing in-house." – Steven St. Louis, Regional Manager, The Habitat Company
At a time when prospective residents are making fast leasing decisions, responsiveness is critical. Every unanswered call, delayed email or missed tour follow-up is a lost leasing opportunity.
The challenge? Leasing teams are already stretched thin, trying to balance tours, applications and resident concerns. Without the right systems in place, response times slow, leads slip away and properties lose momentum.
Leading operators are now shifting:
✔ Leasing inquiries & follow-ups → to a centralized leasing hub that manages scheduling, lead nurturing and application processing.
✔ Resident questions & maintenance requests → to a centralized support center that ensures fast responses while allowing on-site teams to focus on leasing.
✔ Tour coordination → to a centralized scheduling system, reducing calendar management burdens on staff.
By offloading administrative tasks, leasing staff can focus entirely on closing leases, ensuring that no lead goes ignored.
Operational inefficiencies become even more costly when leasing demand is high. Centralizing and standardizing multifamily amenities not only frees up staff—it also keeps costs under control during a time when marketing spend and operational expenses are already at their peak.
Case Study: Cost Savings from Centralized Coffee Service
For the Chicago Class A portfolio that implemented SipWithMe, standardizing coffee service across multiple properties resulted in significant financial benefits:
✔ $62,745 in annual savings across six properties
✔ Per-unit cost reduction from $4.39/unit (2019) to $2.27/unit (2022)
Similarly, properties that have implemented centralized maintenance scheduling, leasing support and resident services have reported:
✔ Lower staffing costs due to shared service models.
✔ Reduced supply waste by automating inventory and eliminating over-ordering.
✔ Greater operational consistency across multiple properties.
With rising costs in staffing, supplies and amenities, properties that standardize services before peak leasing season begins can maximize budget efficiency—freeing up resources for leasing incentives, marketing and staff training.
During peak leasing season, every decision either enhances efficiency or creates bottlenecks. Properties that implement centralized leasing support, automated multifamily amenities and standardized services create an environment where:
✔ Leasing teams stay focused on signing new residents
✔ On-site staff aren’t overwhelmed with avoidable administrative tasks
✔ Prospective and current residents receive faster, more consistent service
✔ Costs remain controlled without compromising amenity quality
By streamlining multifamily amenities and operations, properties ensure they remain competitive, responsive and efficient—even during the busiest months of the year.
At WithMe, we help properties save time, reduce workload and improve the resident experience with effortless multifamily amenities that don’t require extensive staff oversight.
Let’s talk about how we can help your team work smarter this leasing season. Get in touch today!