April 20 is National Cold Brew Day — the perfect excuse to keep things cool and caffeinated at your property. Whether your residents are hardcore coffee fans or just here for the vibes, this day is an easy win for community building.
Cold brew’s been having a moment for a while now. It’s smooth, it’s strong and it looks great in a clear cup with oat milk and ice. The cool twist (pun intended)? You don’t need a trendy café setup to join the party. With SipWithMe, a cold brew celebration is just a few taps away.
Cold brew might feel like a new trend, but it’s been around for a long time — like, 1600s Japan long. The original version wasn’t even coffee — it started with tea! People used cold river water to steep tea slowly over time, creating a smooth, refreshing drink without any heat. Eventually, Dutch traders picked up the idea and started using it to brew coffee on their ships — no fire needed, and way easier to store on long trips.
When they brought it back to Japan, the method evolved into what we now call Kyoto-style cold brew, made one drip at a time through fancy glass towers. Over the years, cold brew kept catching on because it’s smooth, easy to make in batches and perfect for hot weather (or anytime, really).
By the 1800s, France started adding chicory root to stretch their supply, which eventually made its way to New Orleans — and cold brew with chicory is still a thing there today.
Then in the 1960s, an American engineer named Todd Simpson turned cold brew into a household staple by inventing the Toddy system. That kicked off the version we know and love now: strong, smooth and easy to enjoy cold or hot.
These days, cold brew is everywhere — from corner coffee shops to your apartment lobby. It’s smooth, bold and totally perfect for sunny mornings, chill afternoons or anytime you need a cool caffeine fix.
Looking for a simple, crowd-pleasing way to engage residents on National Cold Brew Day? A cold brew event is easy to set up, low-maintenance to run and a guaranteed hit — no barista necessary. Here are a few creative ways to make it memorable:
Turn your lounge or lobby into a self-serve cold brew bar. Set out pitchers of classic cold brew alongside a variety of flavored syrups (vanilla, caramel, hazelnut), milk and creamer, milk alternatives (oat, almond, coconut), and fun add-ons like sweet cream, cinnamon, or chocolate shavings. Provide ice, cups, stirrers, and signage with mix-and-match ideas to inspire creativity.
Bonus tip: Branded cups or sleeves make great photo ops for your social feed.
Combine the energizing power of cold brew with the calm of creativity. Set up a painting or coloring station with mini canvases, coloring pages (bonus points if you use PrintWithMe), and art supplies. Invite residents to craft their own artwork while sipping their personalized cold brew creations. This format works well indoors or outdoors and is perfect for winding down after work or encouraging a little weekend fun.
Create a laid-back lounge experience in your common area. Set up comfy seating, string up a few lights, and play mellow lo-fi or acoustic playlists to set the mood. Offer cold brew and let residents help themselves as they mingle. Add a few board games or card decks to spark conversation — it’s a low-effort setup that encourages organic connection.
Place fun, thoughtful conversation starter cards on tables to prompt resident interaction. Great for new move-ins or properties with lots of remote workers who crave community without pressure. Add a light snack bar with trail mix, granola bites or mini muffins to round things out.
Offer small “flights” of different cold brew flavors — classic, vanilla, mocha, maybe even a seasonal option like cinnamon maple. Include a voting card or quick poll to crown the community favorite. It’s a fun twist on a tasting event and lets residents try something new.
Set up a cold brew bar next to a DIY candle-making station. Residents can pour their own soy wax candles using pre-scented oils and wicks. It’s a great blend of hands-on fun and relaxing vibes, and everyone goes home with a personalized keepsake.
Offer both cold brew and herbal iced teas (like chamomile or hibiscus) to cater to early risers and those avoiding caffeine. Add a station for customizing drinks with fruit infusions, mint and honey for a health-forward feel. This dual approach keeps the event inclusive and encourages residents to linger.
Set up a compliment wall or “take what you need” notes display where residents can write positive affirmations or pick up a kind message while they sip. It’s a small touch that creates a meaningful, feel-good experience with zero extra cost.
Not all cold brews are created equal. Harsh, bitter, watery coffee? That’s a quick way to kill the vibe. But with SipWithMe, you get consistently great-tasting coffee — barista-level flavor without the barista-level effort.
Already serving SipWithMe? You’re halfway to cold brew. Just brew a stronger cup (smaller size = more concentrated), then either:
Either way, you get smooth, barista-quality cold coffee without breaking a sweat. Top it off with milk, sweet cream or syrup if that’s your thing — and boom: cold coffee that’s smooth, bold and built to impress.
If your property already offers SipWithMe, celebrating National Cold Brew Day is a no-brainer. If not, consider this your sign to join the cool crowd.
Looking for more ways to celebrate coffee all year long? Our Coffee Holiday Calendar highlights all the dates worth celebrating:
…and many more.
📩 [Download the free calendar here]
And if you're ready to go all-in on community coffee moments, check out our free e-book, Brew Better Communities, packed with event inspo and expert tips to help you make the most of every sip.
Coffee holidays like National Cold Brew Day are the perfect excuse to gather your residents, create great memories and spotlight the amenities that make your community stand out.
If your coffee setup could use a jolt, we’re here to help. Let’s talk!
Everyone talks about ROI, but in multifamily, knowing where to focus is what separates good operators from great ones. With margins tightening and resident expectations rising, smart prioritization isn’t optional. It’s the playbook.
Here’s a breakdown of what actually moves the needle, and what quietly eats into your bottom line.
Resident turnover is ROI’s quiet killer. Every vacancy racks up costs. Multifamily Dive pegs it at up to $4,000 per unit and that’s before factoring in lost time and team bandwidth.
Long-term residents don’t just save money, they build community, reduce service load and become your biggest advocates. In short, don’t chase new leases at the expense of the ones you already have. Keeping a long-term resident, even if they’re paying slightly below market, is almost always more cost-effective than replacing them. Turnover will happen, but more often than not, it’s preventable. Invest in resident experience, and retention will follow.
Maintaining high occupancy rates ensures steady cash flow. Without it, even the most strategic rent increases fall flat, because empty units don’t generate revenue.
The real ROI move is finding the sweet spot: pricing that reflects market demand while keeping your property full. Incremental rent growth works best when residents feel the value: through better service, reliable amenities and a strong sense of community.
However, rent growth is only effective when occupancy is stable, otherwise, vacancies offset the gains from rent hikes. Competitive pricing and understanding market trends help strike the right balance.
Rent isn’t the only revenue stream that matters. Smart operators know that well-placed, well-managed amenities — like printers, coffee stations and vending — can add real income while delivering real value.
When residents rely on an amenity regularly, it stops being “nice to have” and becomes part of their routine. That builds satisfaction, which leads to renewals and additional revenue.
Not all amenities are created equal, though. The ones that deliver the highest ROI tend to solve real, daily problems. Curious which ones top the list? Check out our breakdown of resident-preferred amenities that actually move the needle.
If an amenity doesn’t make a resident’s life easier, safer, or more enjoyable, it’s just window dressing. The best operators know this and invest accordingly. Secure package lockers solve the chaos of missed deliveries. Keyless entry adds modern convenience and peace of mind. Smart thermostats, reliable Wi-Fi and responsive maintenance? Non-negotiables.
Want to drive retention? Invest in the amenities people use every day. Fitness centers, coworking lounges and shared entertainment spaces don’t just fill out a brochure, they build community and increase the odds your residents renew.
When tech saves time, reduces friction and just works, residents notice. Smart solutions like keyless entry, automated coffee service and self-serve printing don’t just impress during tours, they deliver daily value. Add in features like mobile rent payments, maintenance portals and smart thermostats, and you’re giving residents back their most valuable asset: time.
The kind of convenience that quietly removes friction, makes life smoother and gives residents a sense of ease. That’s where loyalty is built. The best PropTech doesn’t just enhance convenience; it amplifies the resident experience in ways that feel effortless. When residents feel like their needs are anticipated and met without a second thought, they stay longer. And when your operations run smoother, your NOI follows suit.
Turnover isn’t just expensive. It's disruptive. Every time a resident leaves, you're not just losing rent. You’re covering marketing, maintenance, cleaning and potentially a full unit refresh. And those costs stack up to $4,000 per vacancy, according to industry data.
At WithMe, we’ve seen that resident satisfaction is the single most powerful lever to reduce churn. Even if a tenant is paying slightly below market, the stability they bring is worth more than a vacant unit. Proactive engagement, thoughtful amenities and fast, reliable service make the difference between a resident who renews and one who walks.
Wasted resources cut into revenue. Investing in automation or outsourcing services helps streamline operations and reduce costs.
When onsite teams are stuck with repetitive tasks or reactive maintenance, it pulls focus from residents. Automating key workflows and outsourcing amenities like printing or coffee lightens the load and improves service.
Energy-efficient upgrades, preventive maintenance and staff training are good practices and smart investments. They protect the asset, improve the resident experience and drive long-term ROI.
Dissatisfaction isn’t always loud. Sometimes it shows up in neglected amenities, slow maintenance, or a general feeling that no one’s listening. And in multifamily, those quiet signals lead to costly exits.
Residents stick around when they feel connected — to the property, to the team, to the community. That means delivering on what matters: responsive service, thoughtful engagement and amenities that add real value to their day-to-day.
Hosting social events, keeping communication channels open and ensuring common areas are clean and cared for — these aren’t just nice-to-haves. They’re what turn renters into long-term residents. And strong resident experience doesn’t just prevent churn; it builds loyalty that pays off in renewals, referrals and reputation.
Multifamily profitability comes down to smart prioritization. The properties that thrive are the ones focused on what actually moves the needle: reducing turnover, optimizing operations, investing in high-impact amenities and making the resident experience effortless.
Efficiency matters. So does consistency. When your operations run smoothly and residents feel seen, the returns show up in higher renewals, stronger reputations and healthier margins.
Want to go deeper? We put together a comprehensive e-book on the ROI of multifamily amenities and proptech: what drives returns, what to avoid and how to stay ahead.
📥 Download the e-book and get insights that help you lead with strategy, not guesswork.
New initiative formalizes the technology-enabled amenity provider's longstanding commitment to families, nonprofits, veterans, employees and the environment.
CHICAGO, IL — April 16, 2025 — At WithMe, Inc., growth has always been guided by purpose. As the company scales its national footprint in technology-powered printer solutions and coffee amenities, it’s also expanding its role as a responsible corporate citizen through a new program: GiveWithMe.
GiveWithMe is a companywide initiative designed to deepen WithMe’s social and environmental impact across five key pillars: Supporting Families in Need, Equipping Nonprofits, Employee Volunteerism, Empowering Veterans and Fostering Sustainability.
This program is not a new direction, but a formal commitment to values that have shaped WithMe since the beginning.
“From the start, we’ve built this company with people — our customers, our team and the community at large — at the center,” said Jonathan Treble, Founder and CEO of WithMe. “GiveWithMe extends that mindset beyond our business model. It’s about applying our capabilities where they matter most and making philanthropy part of our foundation.”
Through its GiveWithMe initiative, WithMe will be expanding its long-standing support for organizations that uplift children and families — including Ronald McDonald House Charities (RMHC). In recent years, WithMe has donated PrintWithMe and SipWithMe amenities to select RMHC houses, helping families access everyday comforts during difficult times. Now, with the launch of WithMe’s HOPE (Helping Others Provide Ease) initiative, this commitment is becoming more intentional and far-reaching. In 2025, WithMe strives to contribute $100,000 in amenities across six RMHC locations, ensuring even more families can print essential documents or enjoy a quiet moment with a hot coffee or cocoa beverage.
WithMe will also continue supporting community organizations through its Free Recycled Printer Program, an ongoing effort to donate refurbished printers to nonprofits that support children and families. By easing administrative costs, the program allows organizations to put more of their resources toward direct community impact.
GiveWithMe also reinforces WithMe’s partnership with Hiring Our Heroes, integrating veteran employment into its broader corporate impact strategy. By building meaningful career pathways for service members and military spouses, the company is investing in a workforce shaped by leadership, adaptability and purpose.
That same approach extends to WithMe’s environmental commitments. With a network of printers deployed in more than 5,300 locations nationwide, the company is actively helping clients and users reduce electronic waste and eliminate the burden of managing individual devices. Through GiveWithMe, this work will scale further, with expanded green policies focused on printer refurbishing, sustainable sourcing and responsible resource use.
Moreover, all of WithMe’s full-time, U.S. based employees receive three paid volunteer days each year, giving the remote-first team members the opportunity to engage with causes they care about.
Across all pillars, the goal of GiveWithMe is to channel WithMe’s growth into lasting, measurable impact.
“We strive to make life better every day for the communities we serve,” said Treble. “GiveWithMe helps us fulfill that mission in ways that reach beyond coffee and printing and into the lives of families, frontline workers and nonprofits around the country.”
To learn more about GiveWithMe and other WithMe initiatives, visit the company’s website.
About WithMe, Inc.
WithMe, Inc. makes lives better every day through convenient, technology-powered amenities for the multifamily industry and beyond. WithMe’s PrintWithMe and SipWithMe solutions simplify resident printing and coffee, enabling property management teams to provide a superior living experience while reducing costs, optimizing spend and improving operational efficiency.
PrintWithMe powers printer amenities and staff solutions at thousands of multifamily, cafe and coworking locations across all 50 states. SipWithMe is redefining multifamily coffee by pairing reliable, high-performance machines with fresh, craft-roasted coffee.
WithMe is an Inc. 5000 fastest-growing company, appearing on the list for the past four consecutive years, as well as a two-time NAA Top Employer.
If you think coffee is just a morning ritual, your residents would disagree.
It’s a non-negotiable daily habit, a $100 billion industry, and - if done right - one of the most effective retention tools in multifamily housing. Yet, most properties still treat coffee as an afterthought.
A lonely, outdated coffee pot in the corner of the leasing office? Not cutting it. A premium coffee experience that actually enhances daily life? That’s what today’s residents expect (and this micro influence keeps them renewing their leases 😮).
The numbers prove it:
📊 82% of residents we surveyed call high-quality coffee an essential amenity - ranking it just behind fitness centers.
📊 49% of residents use their community’s coffee station more than package lockers or entertainment spaces.
Daily-use amenities = daily brand engagement = higher lease renewals.
If your community isn’t delivering a premium coffee experience, you’re missing an easy (and highly caffeinated) opportunity to build engagement, connection and retention.
At WithMe, we’ve seen the incredible impact of coffee—not just as an amenity but as a valuable driver of resident retention.
That’s why we teamed up with Metropolis Coffee Company to explore how properties can leverage coffee as a competitive advantage. The result? A compelling webinar, “The Power of Coffee to Attract, Engage, and Retain Residents.”
Building on that conversation, we took it a step further and created Brew Better Communities, a comprehensive guide designed to help multifamily professionals enhance resident engagement through premium coffee experiences.
Inside our game-changing e-book, you’ll discover:
Want the full playbook?
Download “Brew Better Communities” here →
Multifamily properties invest millions in gyms, pools and lounges, but how often do residents actually use them? Compare that to coffee:
☕ 73% of Americans drink coffee daily
☕ 36% drink 3–5 cups per day
☕ 87% consider themselves “coffee-obsessed”
A fitness center might get used a few times a week. A pool? Only when the weather’s right. But coffee? It’s a daily ritual. The right coffee setup isn’t just about convenience - it’s an opportunity to foster connection, enhance brand perception and create an experience residents don’t want to give up.
The best properties aren’t just offering coffee, they’re creating an experience around it. Here are 3 ways how they're doing it:
1️⃣ Make Coffee a Social Hub - A well-placed coffee station turns a lobby into a gathering spot, sparking daily conversations and building community.
2️⃣ Host Coffee-Centric Events - A coffee tasting for National Coffee Day, barista-led latte art classes, and coffee education events create memorable experiences that spark engagement.
3️⃣ Offer Premium Options - Craft-roasted beans, barista-quality beverages and touchless brewing stations elevate the experience, signaling high-end living.
The Standard Scottsdale, a Greystar-managed, ORA Top 1% property, embraced premium coffee as a way to enhance community engagement.
The results?
✔ 6,598+ cups served - proving coffee is one of the most valued amenities.
✔ 40+ cups per day - a daily-use touchpoint that strengthens brand connection.
✔ 10/10 resident satisfaction - a small upgrade with a massive impact on renewals.
✔ Featured in 5-star resident reviews - when residents talk about coffee, they talk about the living experience that comes with it.
"If they think positively about where they live a few days a week, they’re probably going to stay longer." - Glenn Schoeneck, Property Manager
Coffee creates daily micro-moments that influence renewal decisions. Whether it's a resident grabbing a cup on the way to work, sharing a morning chat with a neighbor, or enjoying a quiet moment in a cozy lounge, each of these moments adds up. They reinforce a sense of belonging, increase positive associations with the community, and ultimately make residents more likely to stay. A great coffee amenity is a touchpoint that strengthens emotional connections to a place, one cup at a time.
The difference between a good community and a great one comes down to the details.
🏡 A well-placed coffee station turns a lobby into a social hub.
👋 It encourages daily interactions that build stronger connections.
🌟 It elevates brand perception - because premium coffee signals premium living.
And unlike a gym or pool (that might collect dust for months), coffee is a guaranteed daily engagement tool.
But here’s the real question: If your property isn’t providing high-quality coffee, your residents are paying for it somewhere else. Whether it’s $5 lattes at Starbucks or K-cups at home, they’re spending money - just not with you.
The question isn’t should you offer coffee. It’sre you making your property the go-to coffee spot?
If not, it’s time to change that.
Get the Full Strategy Inside Brew Better Communities
Learn more about turning coffee into a retention powerhouse? Download the full e-book here.
Because a great cup of coffee, and the community it builds, is a reason to stay.
Vendors are a large part of successful multifamily operations. By outsourcing various areas like landscaping, cleaning, maintenance, amenity management and other activities, apartment property managers can spend more time on big-picture tasks, including tenant recruitment and retention.
While vendors are important, too many of them can be problematic. “Juggling multiple vendors creates inefficiencies, service inconsistencies and administrative headaches,” WithMe Founder and CEO Jonathan Treble told ApartmentBuildings.com. As a result, multifamily owners and operators are consolidating vendors and letting go of inefficient suppliers without reducing quality.
March 15 is National Espresso Martini Day — the one day a year where it's perfectly acceptable (and encouraged) to mix your coffee with a little bit of vodka. And we think it's the perfect excuse to shake things up at your property with an event residents will actually want to attend.
Espresso martinis have had a serious glow-up lately, popping up on menus everywhere from rooftop lounges to brunch spots. But here's the twist: you don't need a mixologist or a fancy bar to join the fun. With SipWithMe, all you need is a little coffee, a little vodka and a whole lot of community.
The espresso martini was born in the '80s when a patron asked legendary bartender Dick Bradsell for a drink that would "wake me up and mess me up." The result? A bold, slightly bougie cocktail that blends espresso, vodka and coffee liqueur into a rich, foamy masterpiece.
Fast forward to now, and it's basically the unofficial drink of millennial main characters everywhere. So why not let it be the star of your next resident event?
Creating a community event around National Espresso Martini Day is easier than you think. Here are a few ideas to get started:
1. Espresso Martini Workshop: Invite residents to a hands-on cocktail night. Use SipWithMe coffee as the base (barista-quality = guaranteed compliments). Provide vodka, Kahlua, simple syrup, ice, shakers and cups. Bonus points for a printable recipe card and foam garnish tips.
2. DIY Martini Bar: Set up a self-serve station with all the fixings — let residents get creative with flavored syrups, different liqueurs or chocolate shavings. It's like Build-a-Bear, but for grown-ups who love caffeine.
3. Social Hour With a Twist: Turn your lounge into a low-key cocktail bar for the night. Dim the lights, throw on a chill playlist and let the espresso martinis flow. You might be surprised at how many new connections are brewed.
Of course, the secret ingredient here is the coffee. And as anyone who's ever suffered through a bad cup knows, not all coffee is created equal. That’s where SipWithMe comes in. Our machines serve up consistently great coffee that’s as easy to manage as it is to drink.
For properties already using SipWithMe, this event is a no-brainer. For those who aren’t? Consider this your sign to see what all the buzz is about.
So here’s your permission slip to celebrate a "holiday" that’s really just an excuse to drink something delicious and build a better sense of community.
For multifamily teams looking to enhance resident engagement with coffee-themed experiences, our Coffee Calendar highlights key dates to celebrate all year long…
…and many more.
📩 [Download the free calendar here]
And if you’re looking to brew something even bigger? Our free e-book, Brew Better Communities, is packed with actionable tips and event inspo to help you turn everyday coffee moments into unforgettable resident experiences. ☕
Coffee holidays like National Espresso Martini Day present the perfect opportunity to bring residents together! If your coffee amenity could use a jolt, let’s talk.
Chicago, IL – March 14, 2025 – WithMe, Inc., a leader in technology-powered printer solutions and coffee amenities, including PrintWithMe and SipWithMe, has been named a top supplier company employer in the National Apartment Association's (NAA) Top Employers Awards for the second consecutive year.
NAA is the leading advocate for quality rental housing in the U.S. and serves the interests of multifamily housing owners, managers, developers and suppliers. Its Top Employers Awards program recognizes member organizations that foster environments of collaboration, innovation and hard work. Nominees are ranked based on a rigorous evaluation process, including an employee satisfaction survey based on Net Promoter Scores (NPS).
WithMe, a remote-first company, has grown by more than 80% over the past two years and now employs nearly 100 team members worldwide. Demonstrated by its Employee Net Promoter Score (eNPS) of 72 — well above industry averages — WithMe’s intentional culture drives exceptional service,, supporting nearly 4,500 multifamily communities and 2 million apartment homes nationwide.
“At WithMe, our people are the foundation of our success, and this recognition from NAA reflects our commitment to fostering an environment where they can thrive,” said Jonathan Treble, Founder and CEO. “Being named a top employer for the second year in a row speaks to the culture of collaboration, innovation and care we’ve built. We prioritize growth, well-being and connection — because when our team thrives, so do our clients.”
WithMe’s culture is rooted in its core values, shaping how the team works, collaborates and grows:
Beyond its business impact, WithMe is committed to philanthropy and community engagement. The company provides free recycled printers to nonprofits, partners with Hiring Our Heroes to create career pathways for veterans and military spouses, and encourages its full-time employees to give back with three paid volunteer days each year.
To learn more about the WithMe team and explore current career opportunities, visit withme.com/careers.
About NAA
The National Apartment Association (NAA) serves as the leading voice and preeminent resource through advocacy, education and collaboration on behalf of the rental housing industry. As a federation of 141 state, local and global affiliates, NAA encompasses over 95,000 members representing over 12.5 million apartment homes globally. NAA believes that rental housing is a valuable partner in every community that emphasizes integrity, accountability, collaboration, community responsibility, inclusivity and innovation.
To learn more, visit naahq.org.
About WithMe, Inc.
WithMe, Inc. makes lives better every day through convenient, technology-powered amenities for the multifamily industry and beyond. WithMe’s PrintWithMe and SipWithMe solutions simplify resident printing and coffee, enabling property management teams to provide a superior living experience while reducing costs, optimizing spend and improving operational efficiency.
PrintWithMe powers printer amenities and staff solutions at thousands of multifamily, cafe and coworking locations across all 50 states. SipWithMe is redefining multifamily coffee by pairing reliable, high-performance machines with fresh, craft-roasted coffee.
WithMe is an Inc. 5000 fastest-growing company, appearing on the list for the past four consecutive years, as well as an 2024 and 2025 NAA Top Employer and 2023 Inc. Power Partner.
Learn more at withme.com.
Leading technology-enabled amenity supplier honored for customer-centric innovation in consumer products and services.
CHICAGO, IL — March 13, 2025 — WithMe, Inc., a leader in technology-powered printer solutions and coffee amenities, has been named a Bronze Stevie® Award winner in the 19th annual Stevie® Awards for Sales & Customer Service. The company was honored in the Customer Service Department of the Year – Consumer Products & Services category, recognizing its commitment to delivering an exceptional client experience.
WithMe’s technology-powered amenities, PrintWithMe and SipWithMe, are designed to streamline property management operations and enhance resident satisfaction. Through remote device monitoring, automated supply shipments and a commitment to fast, reliable support, the company has set a new standard in hassle-free, tech-driven amenities.
WithMe’s award-winning Client Experience team has evolved from a small support operation into a high-touch service network, providing immediate assistance via phone, chat and email seven days a week. Supporting more than 5,100 locations and serving over 3 million users nationwide, WithMe provides seamless service at scale.
During a typical week, the WithMe Client Services team expertly manages thousands of inquiries, delivering industry-leading response times and consistently providing prompt, high-quality service at every interaction.
For SipWithMe clients, that commitment goes beyond remote support. When complex technical issues arise, WithMe’s Express Service Guarantee ensures on-site assistance within one business day in major markets, reinforcing the company’s commitment to speed, reliability and convenience.
"At WithMe, being customer-obsessed isn’t just a slogan — it’s how we operate every day. This award is a testament to our team’s relentless commitment to delivering seamless support,” said Jeff Lail, Chief Operations Officer at WithMe. “We take pride in creating a service experience that’s efficient and truly makes life easier for our clients and their residents. Every interaction is an opportunity to add value and strengthen our relationships, and we’ll never stop raising the bar."
The Stevie® Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of 176 professionals worldwide on seven specialized judging committees.
Stevie Awards president Maggie Miller stated, “The outstanding scores awarded to this year’s Stevie® winners reflect the exceptional levels of achievement they demonstrate. We proudly join the judges and the entire Stevie® Awards community in congratulating and celebrating the winners on their accomplishments.”
To learn more about WithMe’s technology-powered amenities and award-winning service, visit withme.com.
About WithMe, Inc.
WithMe, Inc. makes lives better every day through convenient, technology-powered amenities for the multifamily industry and beyond. WithMe’s PrintWithMe and SipWithMe solutions simplify resident printing and coffee, enabling property management teams to provide a superior living experience while reducing costs, optimizing spend, and improving operational efficiency.
PrintWithMe powers printer amenities and staff solutions at thousands of multifamily, cafe and coworking locations across all 50 states. SipWithMe is redefining multifamily coffee by pairing reliable, high-performance machines with fresh, craft-roasted coffee.
WithMe is an Inc. 5000 fastest-growing company, appearing on the list for the past four consecutive years, as well as a two-time NAA Top Employer and a 2023 Inc. Power Partner.
Learn more at withme.com.
About The Stevie® Awards
Stevie® Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie® Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie® Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
Learn more about the Stevie® Awards at StevieAwards.com.
EPISODE SUMMARY
Success in multifamily real estate is about more than just smart investments — it is about values, relationships and continuous improvement. In this episode, host Jonathan Treble sits down with Dave Marcinkowski, founding partner at Madera Residential, to discuss his journey from bookkeeping to building a $2.2 billion real estate portfolio.
Dave’s career is a lesson in entrepreneurship, resilience and leadership, from his early days at Edward Rose & Sons to founding Madera Residential, Quext and Viva First.
Key topics covered in this episode:
This episode is essential listening for anyone in multifamily, real estate investment or leadership, offering powerful insights on business growth, risk-taking and the role of personal values in success.
Listen now!
CONNECT WITH DAVE
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Amenities aren’t just nice-to-have extras—they’re either driving revenue or draining resources. Yet, many properties invest in flashy features that look good in marketing but offer little real value to residents.
Let’s be real: A pool that’s open three months a year? A rooftop lounge that sits empty? Those don’t move the needle on retention. But the right amenities - the ones residents use every single day - can be the difference between a renewal and a vacancy.
So what’s worth the investment? Here’s what actually delivers ROI.
Before spending a dime on an amenity upgrade, ask yourself these questions:
If an amenity doesn’t create daily engagement, it’s probably not worth the spend. Prioritize tech-enabled, self-service solutions that make life easier for residents while keeping costs low for you.
The right amenities don’t just look good - they generate real ROI and long-term retention.
Want to see which amenities deliver the best returns?
Download our e-book, The ROI of Multifamily Amenities and Proptech, for real-world data, case studies and implementation strategies.
Get your free copy here and start making smarter amenity investments today.