fbpx
CASE STUDY

San Diego Property Saves Time with Self-service Printer

Partner
Since 2020
Property Size
Iconic on Alvarado
Company
Location
San Diego, CA

Searching for a Better Amenity

In San Diego, California, Iconic on Alvarado, managed by BH Management, was searching for a better solution to provide reliable printing services for its residents. Mignon Watkins, the Assistant General Manager, recognized the need to replace their outdated DIY printer setup and found the perfect match with PrintWithMe.
276%
Unit utilization rate
884+
Unique PrintWithMe users
Print Allowance
PrintWithMe Package
16,438
Pages printed

“Residents can print 24/7, while our office is only open during certain hours. It’s hands-on for residents and hands-off for us.”

Seeking a Simpler Solution for Resident Printing

Before implementing PrintWithMe, Iconic on Alvarado relied on a traditional printer they had purchased themselves. However, the need to constantly restock supplies like ink, toner and paper, along with the hassle of handling repairs, created unnecessary workload for the property management team.

Iconic on Alvarado was introduced to PrintWithMe through other BH Management properties that had successfully utilized the service. Mignon quickly saw how PrintWithMe could not only meet their printing needs but also simplify operations.

Hassle-Free Printing Solution Implementation

“The transition to PrintWithMe was straightforward, smooth and efficient,” Mignon recalls. “Customer service helped us with the setup and made it easy for us to roll it out to our residents using the pamphlets we received. It was a very easy process.”

PrintWithMe has since then taken the burden off staff by managing everything from paper and toner replenishment to 24/7 tech support. Residents have responded positively to their printer amenity, appreciating the ease of printing schoolwork and resumes directly from their devices. "We highlight PrintWithMe during tours—it’s a unique feature that sets us apart from other properties," Mignon added.

Reducing Staff Workload with PrintWithMe

By switching to PrintWithMe, Iconic on Alvarado has seen significant time savings. The staff no longer has to worry about maintaining the printer, ordering supplies or troubleshooting. Mignon estimates that the property team saves several hours each week, allowing them to focus on other important tasks. “Residents can print 24/7, while our office is only open during certain hours. It’s hands-on for residents and hands-off for us.”

Why PrintWithMe Stands Out

For Mignon and the team, PrintWithMe is more than a convenient amenity—it’s a stress-free solution that enhances operations. “I recommend PrintWithMe because it’s easy and convenient for residents and takes the load off our staff. Residents can use it whenever they need, and we don’t have to worry about maintenance.”

Iconic on Alvarado’s switch to PrintWithMe has streamlined daily operations, reduced manual tasks and enhanced the resident experience. With smooth implementation and top-notch customer service, PrintWithMe has become an indispensable part of the property’s amenities, proving that a small change can make a big difference.

Learn more.

Banner Photo from Iconic on Alvarado


Contact Us

Interested in bringing WithMe amenities to your business? Please fill out the form!
Back to top