Imagine losing $4,000 every time a resident walks away - not because of a bad view or noisy neighbors, but because you missed the mark on what they actually want.
While properties are busy photoshopping glamour shots of unused poolside cabanas, residents are silently plotting their escape.
Here's the truth: 75% of multifamily property managers feel renter expectations have increased. Yet, many still completely misread the room. And with rising inflation pushing cost-conscious residents to scrutinize every expense, traditional multifamily amenities like game rooms and golf simulators sit empty while practical, tech-enabled solutions deliver daily value.
Forget flashy. Forget fancy. Resident retention is about frictionless, intelligent, life-enhancing services that look good and work brilliantly.
Remote Work Changed Everything - Your Amenities Need to Catch Up
Apartments are no longer simply havens for sleeping, eating and binge-watching your favorite shows .They're command centers. They're business hubs. They’re makeshift workstations.
Over one-third (35%) of U.S. workers who can work remotely are doing so, choosing to ditch traditional offices altogether and join Zoom calls in business tops and pajama bottoms. Tamina Sheikh, President of Property Management at PCP, says 20-30% of residents work from home on any given day. That's a massive shift in how your property functions.
These folks are no longer asking for permission. They're demanding solutions that match their new reality. When 82% of residents consider printing an “essential” amenity, that lobby waterfall starts looking pretty useless. And with coffee consumption hitting a 20-year high — up 40% since 2004 — residents want more than a dusty drip maker in the corner.
Savvy multifamily owners and managers are catching on. They’re designating spaces specifically for tech-enabled amenities during the design phase, recognizing that modern multifamily properties need infrastructure that supports remote work. Because here's what your work-from-home residents won't tell you: They're silently comparing your amenities to their old office perks. And if you're not measuring up? Well, there's always that property down the street.
Your Residents' Private Data is Probably Walking Out the Door
The Washington Post sounded the alarm in 2023: Most third-party printing services treat your residents' confidential documents like social feeds - reading, storing and sometimes selling the juicy details. Tax returns, bank statements, medical records - all fair game. That ancient printer in your leasing office? It's a liability nightmare waiting to happen.
For managers of multifamily properties, PrintWithMe offers an easy-to-use solution. We're talking about high-speed, high-quality printing accessible from any device. No software to install. No drivers to update. No IT degree required. Just hassle-free printing without all the drama.
PrintWithMe Protects Resident Data
But PrintWithMe isn't just another printer in your lobby. This is security meets resident convenience. Every print job gets encrypted the moment it's sent. Documents stay locked down until residents physically show up to collect them. Then? Nuclear deletion. No lingering files, no data breaches, no 3 a.m. panic calls about exposed social security numbers.
"When you combine the positive resident impact with the cost savings for our properties and the reduced liability from our on-site teams who may have been helping residents by printing their private documents, it is simply a no-brainer," says LuAnne Acton Ross, Partner and Executive Vice President at Asset Living. Especially when you consider how quickly individual printing requests pile up across a large property portfolio.
The best part? This centralized solution practically runs itself. Automated supply reordering means no more emergency paper runs. Remote monitoring catches issues before residents do. And with 99%+ uptime, your staff has more time to focus on what matters most instead of playing printer tech support. This all leads to a consistently exceptional experience for residents.
Turn Your Dead Space into a Buzzing Coffee Hub
Nearly three in four Americans (73%) drink coffee every day, per the 2024 Coffee Statistics: Consumption, Preferences, & Spending Report - and they're proving it with their wallets. Twenty-eight percent of people surveyed spend $21 to $40 on coffee at shops each month; another 14% spend over $40.
Unlike unreliable DIY setups with consumer-grade Keurigs, SipWithMe spices up the resident experience with barista-quality beverages in under 60 seconds.
But this isn't just another coffee machine. The machines feature sleek, modern designs that transform dead spaces into social hubs. "Our residents love the SipWithMe coffee and machine. I have received multiple compliments on the variety of brews they can select from, how the machine is easy to use, and the flavor of the coffee," says Sherry Haney, Senior Property Manager at Security Properties.
Apartment Coffee Drives Resident Engagement
The numbers speak volumes: 33% of residents save at least $20 monthly compared to café visits, while one in five saves 15-plus minutes per coffee break, according to a recent WithMe, Inc. survey. In student housing properties and luxury multifamily communities alike, that's the kind of practical value that drives retention.
Plus, property managers love the Cup Allowance technology, which controls costs while keeping the coffee flowing. No budget surprises. No supply headaches. Just automated monitoring, remote maintenance and 24/7 support — all while delivering up to 60% operational expense savings compared to a traditional coffee service.
Make Your Property Impossible to Leave
Modern residents don't need meditation rooms or infinity pools. They need practical solutions that power their daily lives.
While other properties chase trends, give residents what they really need: secure printing that protects their data and premium coffee that fuels their day. All without adding to your team's workload.Ready to improve your resident retention numbers? Let's talk about making your property the one residents never want to leave.
