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CASE STUDY

PrintWithMe at Vue53 Student Apartments

Partner
Since September 2019
Property Size
267 Units
Company
Location
Chicago, IL

VUE53

Vue53 is a mixed-use development in Chicago's Hyde Park neighborhood that opened in 2016. The community is designed with students, faculty, and working professionals in mind and it offers a prime location that is easily accessible to the University of Chicago by shuttle. Residents have access to upscale amenities including study lounges, outdoor sundecks, a modern fitness center, and more.
185+
Unique Resident Users
7,800+
Pages Printed
10 / 10
Staff Satisfaction
550lbs +
E-Waste Saved Per Year

Key Takeaways

Initially, Vue53's resident printer amenity was inefficient and caused issues for residents and management. In 2019, their team connected with PrintWithMe for an all-in-one printer solution.

After installation, Vue53 property staff don't have to spend time dealing with printer issues any longer because our Customer Care is available 7 days a week for assistance.

185 residents at Vue53 have used PrintWithMe just three months after its installation. Residents print with ease from their own devices and printer maintenance is minimal.

How It Began

When Vue53 opened in 2016, its printer amenity was difficult for residents to use and caused issues for both residents and staff. Vue53 management had to spend time troubleshooting the printer when issues would arise and it was difficult to keep up with the high volume of prints at the property. Three years later, their team connected with PrintWithMe to find a solution that was lower maintenance for their staff and more convenient residents. Since PrintWithMe's installation in September 2019, residents have been able to print independently from their own devices. If issues with the printer arise, both residents and staff can contact PrintWithMe's Customer Care team for help 7 days a week, so Vue53 staff can focus on important tasks other than printing.

99.9% Printer Uptime

With PrintWithMe's 99.9% printer uptime, Vue53 residents are able to print quickly and independently 24 hours a day and 7 days per week.
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Auto-Ordered Supplies

PrintWithMe printers detect low levels of paper and toner automatically. Before supply levels run out, toner and paper are shipped directly to the property. Vue53 staff can rest easy knowing that PrintWithMe manages itself.
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Personalized Service

Our Customer Care team is available to help residents and staff members 7 days a week via phone and email. Our team handles printer troubleshooting promptly so that residents can print their most important documents when they need to.
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Contact Us

Interested in bringing WithMe amenities to your business? Please fill out the form!
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