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CASE STUDY

PrintWithMe at Watermark at Steele Crossing

Partner
Since April 2019
Property Size
306 Units
Company
Location
Fayetteville, Arkansas

PrintWithMe is proud to be serving residents at Watermark at Steele Crossing, a premier apartment community in Fayetteville, Arkansas. The community is rated highly by residents for its first-class amenities and convenient location near shopping, dining, entertainment and more. Watermark at Steele Crossing opened on April 2017.
40+
Unique Resident Users
1,200+
Pages Printed
9 / 10
Resident Satisfaction
550lbs +
E-Waste Saved Per Year

Key Takeaways

After 2 years without a self-serve printing solution, the Watermark management team contacted PrintWithMe. Their team desired an printer that would save time for residents and staff alike.

After PrintWithMe's installation, Watermark at Steele Crossing residents are able to print quickly and independently while keeping their documents private.

The Watermark management team no longer has to devote time to printing issues and residents feel safe knowing that their documents are encrypted and deleted right away.

How It Began

When Watermark at Steele Crossing opened for residents in April 2017, their team did not have access to a self-serve printing solution. Residents had to approach property staff in order to print and send over private documents via email. The process was inefficient and time consuming for residents and staff. Two years later, Watermark at Steele Crossing contacted PrintWithMe. Within about 10 days, a printer was installed at their property and ready for use. Residents no longer have to forward their personal documents over to staff members and they are able to print much more quickly. Property staff are almost completely hands-off during the process and now have time to focus on other tasks at hand. Watermark at Steele Crossing's Community Manager, Breanna says, "Residents love PrintWithMe! It's made both staff and resident's lives easier and keeps their private documents for their eyes only."

Privacy for Residents

Residents are able to print their private documents confidently knowing that their documents are encrypted and deleted immediately after printing.
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Saves Staff Time

Residents can print quickly and independently from their own devices. Watermark at Steele Crossing property staff are able to focus on other important tasks, such as leasing, interacting with residents, and planning exciting community events.
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Reliability + Simplicity

With a 99.9% printer uptime and a live customer care team available 7 days a week, Watermark's property staff no longer have to spare time thinking about printing at all.
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Contact Us

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