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CASE STUDY

PrintWithMe at Spoke Apartments

Partner
Since January 2018
Property Size
363 Units
Company
Location
Chicago, IL

Printing made simple for staff and residents.

Spoke is a building located in Chicago's River West neighborhood. PrintWithMe is proud to serve this community that features two towers of luxury apartments and townhouses. The amenities at Spoke are great for residents looking to relax and residents seeking productivity. Spoke gives residents the ability to live the lifestyle they want.

*Please note as of 2024, Spoke Apartments is now managed by Greystar.

1,355+
unique resident users
64,000+
pages printed
9 / 10
resident satisfaction
550lbs +
e-waste saved per year

Key Takeaways

Quick turnaround

Shortly after Spoke opened for residents, members of the Bozzuto Management team contacted PrintWithMe. The printer installation took place 5 days later.

Hands-off process

Spoke residents are now able to print independently from any digital device. Spoke staff members describe the process as efficient and hands off.

Elevated experience for residents

1,355+ residents at Spoke have been able to use PrintWithMe since its installation. Residents print with ease and virtual assistance is available 7 days a week.

How It Began

Spoke is a luxury high-rise community in Chicago's River West neighborhood. Spoke was built in 2018 by Morgan Bond Company. Spoke's amenities allow residents to engage in a wide range of activities and inspire residents to connect with other members of their community. When Spoke opened for residents, property staff required a hands-off printing solution that allowed them to focus on areas of community engagement apart from printing. Bozzuto Management contacted PrintWithMe based on its success at other properties in the Bozzuto portfolio and the product was installed and ready for use within 5 days. Since PrintWithMe's installation, residents have been able to print quickly, independently, and securely. Property staff are delighted by PrintWithMe's ease of use and simplicity.

Data Security

Residents are able to print confidently knowing that their documents are encrypted and deleted immediately after printing.
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Saves Staff Time

Residents can print quickly and independently from their own devices. Spoke property staff are able to focus on other important tasks, such as leasing, interacting with residents, and planning exciting community events.
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Virtual Assistance

With a 99.9% printer uptime and a live customer care team available 7 days a week, Spoke's property staff no longer have to spare time thinking about printing at all.
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Contact Us

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