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CASE STUDY

PrintWithMe at Arrive Michigan Avenue

Partner
Since April 2019
Property Size
500 Units
Company
Location
Chicago, Illinois

About Arrive Michigan Avenue

PrintWithMe is proud to be serving residents at Arrive Michigan Avenue, a luxury high-rise community managed by FPA Multifamily. Arrive Michigan Avenue is located in Chicago's South Loop neighborhood within walking distance to Grant Park, museum campus, and other famous landmarks in the city. Arrive Michigan Avenue Residents have access to first class amenities including a rooftop sky lounge, a spa, co-working spaces, and more.

*Please note as of 2024, Arrive Michigan Avenue is now managed by FPA Multifamily.

1,868+
unique resident users
86,000+
pages printed
10/10
staff satisfaction
550lbs +
e-waste saved per year

Top Benefits Gained from Using PrintWithMe

Amenity solution

Members of the Bozzuto Management team contacted PrintWithMe before Arrive Michigan Avenue opened. They were confident that PrintWithMe would be successful based on its use at other Bozzuto properties.

User-friendly & quick

After PrintWithMe's installation at Arrive Michigan Avenue, residents are able to print their documents quickly without any assistance from Arrive Michigan Avenue staff. The process is user-friendly and quick.

Elevated resident experience

Arrive Michigan Avenue is able to provide a printing amenity to residents without the hassle. PrintWithMe Support is available for residents 7 days a week and supplies are shipped directly to the property.

How Arrive Michigan Avenue Enhanced Resident Experience with Hassle-Free Printing

Before Arrive Michigan Avenue opened for residents in the spring of 2019, members of the Bozzuto Management team contacted PrintWithMe based on the product's success at other properties in the Bozzuto portfolio. Soon after, PrintWithMe was installed and ready for use as Arrive Michigan Avenue's first residents moved into the building. Arrive Michigan Avenue provides a printing amenity to residents without the hassle typically associated with a printer. Predictive analytics monitor toner and paper levels and automatically ship these supplies to the property when needed. Customer support is also available 7 days week. Property staff are almost completely hands-off during the process and now have time to focus on other tasks at hand. Arrive Michigan Avenue General Manager, Hailee says, "The platform is extremely user friendly. Our residents are able to set up an account with ease, and continue to use the service without additional instruction or intervention from our team."

Privacy for residents

Residents are able to print their private documents confidently knowing that their documents are encrypted and deleted immediately after printing.
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Saves staff time

Residents can print independently from their own devices on PrintWithMe's user-friendly platform. Arrive Michigan Avenue property staff can focus on other important tasks, such as leasing, assisting residents, and planning exciting community events.
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Automated & reliable

Printer supplies are automatically shipped and our live customer care team is available 7 days a week, so that Arrive Michigan Avenue's property staff don't have to spare time thinking about printing at all.
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Contact Us

Interested in bringing WithMe amenities to your business? Please fill out the form!
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