“30 out of 10” recommendation
Katelyn expressed her enthusiasm for PrintWithMe, stating that she wouldn't hesitate to recommend it to other properties, even if they were managed by a different company. She views the PrintWithMe service as a standout feature of Skylar Grand Apartments. Katelyn's recommendation for PrintWithMe is nothing short of enthusiastic. She rates her recommendation as a "30 out of 10" and takes every opportunity to introduce the service to others in the industry. She explains, "Anytime I see anyone, I'm like, 'Do you have PrintWithMe?' It's literally changed my life. I don't have people in my inbox anymore asking to print stuff, and I'm like, I don't have the time."
WithMe team goes above and beyond
While discussing the staff's perspective, Katelyn acknowledges that one staff member, Victoria, faced initial connectivity issues due to the building's concrete structure affecting Wi-Fi coverage. However, PrintWithMe promptly offered a solution by providing a hotspot, which resolved the problem. This solution has been instrumental in ensuring that residents can use the space and the provided amenities effectively.
Reduced distractions and increased efficiency
With years of experience as a property manager, Katelyn shined a spotlight on the value of PrintWithMe in terms of time saved and reduced distractions. Unexpected print requests disrupt work and lead to productivity losses. "You have to get really focused to get into certain tasks... Honestly, it could be a range of like 20-minute tasks that I got taken off from to an hour task that I now have to restart. That adds up quickly," explained Katelyn. Prior to having PrintWithMe, Katelyn estimated that around seven hours a week were wasted due to printing-related interruptions.