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CASE STUDY

Elevating the Resident Experience in Dallas

Partner
Since 2022
Property Size
150 units
Company
Location
Dallas, TX

WithMe amenities “made it significantly more easy on the team”

Situated at the heart of Dallas, Carlisle & Vine apartments offers an exquisite living experience. Briana Dashefsky, the previous Property Manager, shares how the strategic implementation of PrintWithMe and SipWithMe has revolutionized their community, transforming amenities and improving operational efficiency.

Briana's familiarity with PrintWithMe from prior properties led her to swiftly integrate the service at Carlisle & Vine. The decision to introduce SipWithMe emerged from a ZRS conference where its simplicity, remote troubleshooting, and inclusive product offering stood out as exceptional. Their hands-off support and uncomplicated setup inspired the choice, resonating with the property's needs.
114
SipWithMe unique users
76%
SipWithMe unit utilization rate
106
PrintWithMe unique users
71%
PrintWithMe unit utilization rate

Key Takeaways: “Definitely, I'd recommend it.”

Financial gains and operational impact

The financial savings from WithMe's inclusive products and streamlined operations were highly beneficial. The cost-effectiveness and time-saving aspect was evident, providing a substantial return on investment for the property.
“It just makes it so much easier, not having a minimum to reach, not having to order products on top of paying for a service. So that's definitely made a huge positive impact for us financially and creating more of an ease for office staff as well.”

Happy teams for a better life

The simplicity and ease of use are reflected in the consistent recommendations made by Briana to other properties. Her team's satisfaction stemmed from the amenities' user-friendliness and hands-off operation, benefiting staff members in their daily routines.
“PrintWithMe and SipWithMe is something that we've really enjoyed using and makes it far easier on the office team than what we've done prior.”

Community building for resident retention

The provision of these amenities, particularly SipWithMe, transformed the resident community. The communal use of the coffee machine for morning gatherings and established routines has strengthened the community bonds, creating a unique, sociable space.
“It's been a good little meeting area for everyone to meet in the morning and say ‘hi’ and have their routines for the day.”

“They use it all the time”

Upgrade from coffee bar Before the adoption of these amenities, the property offered a full-service coffee bar, so making the shift to a convenient, user-friendly coffee machine was daunting at first. However, SipWithMe has been loved by residents with many preferring the machine-made drinks over the live barista. The cost savings have been dramatic while resident satisfaction continues to climb.

No more printing requests The introduction of PrintWithMe and SipWithMe significantly reduced resident reliance on property staff, providing residents with self-service convenience and reducing the burden on staff. Previously, staff was printing for residents, which was inconvenient and left them vulnerable to data privacy laws. Not only did the ease of access and high-quality products drew positive feedback from residents, but the added security makes residents feel safer and eliminates the risks that come with emailing sensitive documents for printing.

Briana's experience with PrintWithMe and SipWithMe at Carlisle & Vine echoes the transformative power of these amenities, underscoring their unmatched convenience, high-quality service, and positive impact on the property's day-to-day operations and resident lifestyle.

Add more value with less work

Services like PrintWithMe and SipWithMe add immense value to properties, but are low maintenance and easy to use for staff.
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Enable residents to be self-sufficient

PrintWithMe and SipWithMe are easy to use for residents. Whether they want to print something from their phone, or sip at a mocha latte while they work, they can do it without any support from staff.
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Save time and control costs

With our all-inclusive packages, you never need to worry or stress about unexpected expenses surprising you at the end of the month. Enjoy fixed rates, auto-ordering when supplies are low, and support available 7 days a week.
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