Award recognizes WithMe, Inc.’s commitment to service excellence and nationwide reliability
Chicago, IL – Oct. 1, 2025 – WithMe, Inc.’s SipWithMe service team has been named a 2025 “Pros to Know” team winner by Automatic Merchandiser and VendingMarketWatch.com, honoring its rapid growth and industry-leading service standards in coffee and refreshment delivery.
Over the past two years, SipWithMe scaled operations at an unprecedented pace while preserving the responsiveness and dependability that have always defined its service:
- 1,500% expansion in deployed machines, now supporting more than 800 nationwide
- 300% workforce growth in seven months to strengthen local service coverage
- 99% machine uptime, powered by real-time diagnostics and proactive troubleshooting
“This recognition reflects the pride and precision our team brings to supporting communities, workplaces and shared spaces across the country,” said Bryan Powlen, Senior Director of Operations at WithMe. “SipWithMe is redefining what it means to deliver reliable, high-quality coffee service at scale.”
A hallmark of SipWithMe’s success is its Express Service Guarantee, which offers 24-hour support and next-business-day on-site resolution for major issues. Enabled by localized technician hiring, expanded warehouse capacity, trusted service partners and proprietary machine diagnostics, this guarantee now reaches 89% of clients nationwide.
“Innovation doesn’t have to come at the expense of reliability,” said Jeff Lail, Chief Operations Officer at WithMe. “Our service team has proven that you can scale fast, serve better, and lead with integrity. We’re incredibly proud of the standard they’re setting for the industry.”
The “Pros to Know” honor adds to a growing list of accolades for WithMe. In June, the company was named to Crain’s Chicago Business Fast 50 after achieving 1,109% revenue growth over five years. Its Client Experience department was also recently recognized with a Bronze Stevie® Award for Customer Service Department of the Year and a Gold TITAN Business Award for Customer Service – Real Estate.
As WithMe continues its mission to simplify amenity delivery and strengthen communities everywhere, the SipWithMe service team remains dedicated to offering coffee service that’s as reliable as it is thoughtful.
To learn more about WithMe’s amenities and award-winning service model, visit withme.com.
About WithMe, Inc.
WithMe, Inc. makes lives better every day through convenient, technology-powered amenities for the multifamily industry and beyond. WithMe’s PrintWithMe and SipWithMe solutions simplify resident printing and coffee, enabling property management teams to provide a superior living experience while reducing costs, optimizing spend and improving operational efficiency.
PrintWithMe powers printing solutions at thousands of multifamily, cafe and coworking locations across all 50 states. SipWithMe is redefining multifamily coffee by pairing reliable, high-performance machines with fresh, craft-roasted coffee. WithMe is an Inc. 5000 fastest-growing company, appearing on the list for the past five consecutive years, as well as a two-time NAA Top Employer.
