Why Washington Apartment Communities are Choosing PrintWithMe
Partner Since
2020
Property Name
Bell Totem Lake Apartments
Company
Location
Kirkland, WA
Why Washington Apartment Communities are Choosing PrintWithMe
Located in Kirkland, Washington and managed by Bell Partners, Bell Totem Lake Apartments caters to a modern, tech-savvy resident base—many of whom work remotely and rely on practical amenities that support daily productivity. Elizabeth Pearson, Community Manager at the property, recognized the need for a reliable, easy-to-use printing solution that wouldn’t require constant staff involvement. PrintWithMe proved to be just that. “It is more of a practical amenity, but it is more needed and expected if you have the spaces for it,” she said. The property’s PrintWithMe setup met that need seamlessly.
84%
Unit utilization rate
170
Unique users
Print Allowance
Package
4,194
Pages printed
“It’s an essential amenity if you have any kind of business center or co-working space. Residents expect it—and without it, the requests still come, just directed at your front office.”
The Challenge
Before PrintWithMe, Elizabeth had experience with traditional DIY printer setups at previous communities, and she didn’t miss them. These setups presented a host of headaches:
Frequent technical issues involving connectivity or user error.
Ongoing staff time spent troubleshooting, ordering supplies and replacing toner.
Residents depending on staff for everyday tasks like printing shipping labels or basic documents.
Time-consuming distractions pulling the team away from core responsibilities like leasing and resident care.
Elizabeth added, “Even something simple like Wi-Fi—if there was a blip or someone couldn’t connect, that’s 15 minutes of my day gone.” With many residents now working from home and increasing demand for on-site conveniences, Elizabeth knew Bell Totem Lake needed a more streamlined, resident-friendly printing solution.
The Solution
When Elizabeth joined Bell Totem Lake, she was already familiar with PrintWithMe, having implemented it at a previous high-end community in Austin. Confident in its value, she was pleased to see it already in place. PrintWithMe offered a self-service, fully managed printing amenity that integrated seamlessly into the community’s existing business center and co-working spaces. Key benefits include:
Cloud-based, on-demand printing accessible from any device.
Automatically shipped supplies and remote support, eliminating the need for on-site troubleshooting.
A resident experience that aligned with the expectations of modern amenities.
The Results
Since adopting PrintWithMe, Bell Totem Lake has experienced notable operational and resident-facing improvements:
Essential for Modern Residents. Residents regularly use the printer for remote work needs and printing shipping labels—tasks that have become daily essentials. “You don’t know how many times I’ve had residents ask us to print things before,” Elizabeth said. Usage reflects that demand, with 84% of residents actively using the amenity.
Reduced Staff Workload. PrintWithMe eliminates the need for staff to troubleshoot tech issues or manage supplies. “Time is money,” Elizabeth said. “The time I’m not ordering supplies or trying to be IT is time I can spend touring prospects or helping residents.”
Reliable, Low-Maintenance Operation. PrintWithMe has remained virtually invisible from a support standpoint—exactly how a good amenity should be. “I haven’t heard one single thing… and if people aren’t telling me something’s wrong, that means everything’s working.”
Why PrintWithMe stands out
PrintWithMe removes the operational burden from on-site teams. “It’s an essential amenity if you have any kind of business center or co-working space,” Elizabeth said. “Residents expect it and without it, the requests still come, just directed at your front office.” PrintWithMe is more than just a printer. It’s a silent time-saver that allows staff to focus on what matters most: resident experience, not toner replacements. At Bell Totem Lake, PrintWithMe has evolved from a nice-to-have into a must-have amenity. With a large population of remote workers and residents who rely on printed materials, the fully managed printing solution saves staff time, satisfies resident needs, and aligns with the premium standards of the community. Learn more about bringing PrintWithMe to your community.Header photo from Bell Totem Lake Apartments.
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