Metro Apartments faced the challenge of upgrading an outdated and malfunctioning coffee service, adversely affecting resident satisfaction and online reputation. Courtney highlighted that the decision to adopt SipWithMe was influenced by its self-serve model, diverse drink options, and cost-effectiveness, making it an ideal fit for their budget. The transition brought about a positive shift in staff morale, as the SipWithMe system not only provided a reliable coffee experience but also streamlined the ordering process, eliminating daily complaints and enhancing the overall workflow. Courtney emphasized, “The wow factor is just incredible. It smells good, tastes good, works flawlessly, and solves every problem you might have with a coffee bar in an apartment complex.”
The success with SipWithMe paved the way for the integration of PrintWithMe. Facing challenges with an unreliable office printer and resident complaints about printing disruptions, Metro Apartments sought a solution that would not only be functional but also efficient in terms of time and resource management. PrintWithMe, with its user-friendly approach and account-based printing, proved to be the ideal fit. Courtney highlighted the benefits, stating, “The time-saving aspect and the functionality of PrintWithMe are the two biggest upsides of the service. We don’t get as many malfunctions, and it has significantly reduced the time spent on troubleshooting and managing the printing process.”
