One of WithMe's core values is customer obsession. We routinely survey our clients to gather feedback about their experience and satisfaction with our resident printer amenity, PrintWithMe.
Our latest survey was completed by multifamily professionals representing hundreds of properties across the United States. We asked participants to tell us which aspects of PrintWithMe they find most valuable - and why. Here are the top five answers, accompanied by candid feedback.
1: Ease of Use
PrintWithMe was designed to make resident printing simple and convenient. Completely wireless and self-serve, residents can quickly print from any electronic device by uploading documents via the PrintWithMe website, iOS app, or email.
"I absolutely love PrintWithMe. They make it so easy to keep the machine up and running. The technology is user-friendly for my residents, and we always get our supply shipments on time. This has become a much more popular amenity in my building since we switched to PrintWithMe!" -Hayley Morgan, Greystar.
2: Hands-Off Maintenance
PrintWithMe is virtually hands-off for on-site teams. Devices are remotely monitored for technical issues, and low supply levels. When paper or toner runs low, replacements are automatically shipped. Plus, all technical support is handled by the PrintWithMe team.
"PrintWithMe has been an easy solution to an amenity that was constantly causing headaches for residents and our staff. We know the monthly cost, and there is an inherent value in not having unexpected issues with the printer itself, supplies on hand or resident error." - Emily Paulino, Village Green.
3: Resident Satisfaction
The Wall Street Journal recently reported that a community printer was the most-desired amenity in multifamily.
PrintWithMe offers residents 24/7 access to wireless printing, as well as live support 7 days a week. They no longer have to rely on on-site teams to print their documents during normal business hours - or deal with the constant aggravation of an unreliable device. Convenient, reliable access to a top amenity leads to increased resident satisfaction and higher retention.
"PrintWithMe has been an excellent solution to our residents' printing needs. It's easy, convenient, and works great. I was surprised at how much use it gets! Plus, it reduces our workload and requires practically no maintenance. Truly a must-have for any residential property!" - Stephen Seltzner, Simpson Housing.
4: Automatic Paper & Toner Shipments
The WithMe team remotely monitors the paper and toner levels of every PrintWithMe device. As soon as one starts to get low, a new supply is shipped immediately. The only thing the property has to worry about is filling the paper tray and installing new cartridges.
"PrintWithMe takes printing out of the property's hands almost completely. Our residents find it easy to use, and we never have to worry about running out of paper or toner! PrintWithMe takes care of everything in the background, and we get to forget about our printer until a new paper delivery arrives - a delivery we didn't have to ask for!" -Chelsey Brinson, Core Spaces.
5: Wireless Printing from Personal Devices
PrintWithMe gives residents 24/7 access to wireless printing. Documents can be uploaded at any time, anywhere, from any wireless device through our website, in our app, or by email.
"The communication with PrintWithMe is fantastic. They are always responsive to our needs, and our residents enjoy the ease of not having to disturb management for copies. It's self-serve, which is what people want." -Conrad Fultz, RC Residential Management.
Interested in finding out even more reasons why multifamily professionals love PrintWithMe? Check out our survey results report.
More Reasons Why You Will Love PrintWithMe
Our survey shed light on the top reasons multifamily properties love PrintWithMe.
But there’s more.
You're already aware of the staples that make a multifamily property stand out — modern amenities, strategic location, and top-notch security. And you're undoubtedly aware of the reasons multifamily property owners love PrintWithMe. But what if we told you there's so much more that self-service printers bring to the table? From convenience to savings, PrintWithMe adds so much more that changes how current and potential residents see your property.
Self Service Amenities Are on the Rise
Self-service amenities are swiftly becoming a cornerstone of modern living as residents increasingly seek ways to streamline and simplify various aspects of their daily routines. This growing demand spans a wide array of services, from the convenience of using printers to the simplicity of grabbing a morning coffee from an automated machine. The essence of this shift lies in the desire for immediacy, efficiency, and autonomy in managing one's time and tasks without the need for direct interaction or assistance.
The appeal of PrintWithMe resonates strongly with the modern resident's preference for self-service solutions. PrintWithMe directly addresses the growing demand while making life easier for multifamily property owners. This effortless solution takes the stress out of growing and advancing your property.
Cost-Effectiveness for Residents
Let's talk numbers. Owning a personal printer sounds great until you start adding up the costs of ink, paper, and maintenance. And for those who don't print documents daily, the investment hardly seems worthwhile. This is where PrintWithMe steps in to save the day — and some dollars. By providing a communal, high-quality printer, both residents and property owners can enjoy the flexibility of printing whenever they need without the financial burden of owning and maintaining a printer. This setup is wallet-friendly while bringing quality prints and tech to your building.
It Improves the Appeal of the Property
Prospective tenants touring your property and discovering a PrintWithMe printer on-site add profound benefits. This amenity instantly elevates the property's appeal, showcasing your commitment to modern conveniences and technology. In an age where renters have countless options at their fingertips, amenities like these can set your property apart. A self-serve printer can help make a statement that your property can and will meet the lifestyle demands of today's and tomorrow's renters.
Residents Love the Environmental Friendliness of PrintWithMe
Residents are increasingly looking for eco-friendly living options, and PrintWithMe printers align perfectly with this ethos. By centralizing printing services, property managers can significantly reduce waste and promote more responsible use of resources. This can also bring a larger culture of sustainability within your community. Plus, with advanced features, PrintWithMe printers make it easy for residents to play their part in protecting the planet.
Self-Service Printers Help Build a Community
Beyond the convenience and cost savings, PrintWithMe printers foster a sense of community among residents. Shared amenities create natural gathering points and opportunities for interaction, strengthening the social fabric of your property. Whether it's a quick chat while waiting for a document to print or a shared appreciation for the convenience of on-site printing while working from home, these interactions add to a vibrant, connected community. That adds a level of comfort that separates your multifamily property from others.
PrintWithMe Simplifies Self-Service Printing — Learn More Today
PrintWithMe is about providing an indispensable amenity that enhances the living experience for every resident. From bolstering the appeal of your property to supporting eco-friendly initiatives and fostering a sense of community, the benefits of incorporating PrintWithMe printers are massive.
Embrace the future of multifamily amenities with PrintWithMe. Elevate your property, delight your residents, and join the ranks of innovative property owners who understand the value of convenience, community, and sustainability.
Click here to find out how PrintWithMe can transform your property!