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CASE STUDY

WithMe’s Amenities Make Daily Tasks Easier in Chicago

Partner
Since 2022
Property Size
1350 and 1316 North Lake Shore Drive
Company
Location
Chicago, IL

Getting creative with modern amenities

Draper & Kramer’s 1350 and 1316 North Lake Shore Drive property, located in Chicago’s Gold Coast neighborhood, face the unique challenge of offering modern amenities in a vintage 1950s building that wasn’t originally designed for such features.

Despite the space limitations, General Manager Kelli Stuart has creatively leveraged PrintWithMe in the business center and SipWithMe coffee machines in each tower’s lobby to provide convenient services for residents. “WithMe’s amenities allowed us to offer high-quality, modern solutions that we wouldn’t have otherwise been able to provide, making a significant impact at our community."

96%
Unit utilization rate
1,107+
Unique PrintWithMe & SipWithMe users
10/10
Resident satisfaction
11,065
Cups of coffee dispensed

"With PrintWithMe and SipWithMe, we’ve been able to offer modern, high-quality amenities that improve the resident experience while simplifying operations and reducing costs for our team."

Streamlined services with PrintWithMe

Since implementing PrintWithMe in 2018, residents have enjoyed the convenience of printing directly from the business center for essential tasks. Kelli Stuart explained, "Fifteen years ago, all our residents had their own printers, but that’s not the case anymore. Even though things are more digital now, there’s still a need to print DMV paperwork or other one-off documents on a monthly or quarterly basis. Since most people don’t have printers at home, offering a printer amenity in our business center was a no-brainer."

With PrintWithMe’s Allowance technology, the property provides residents with a monthly print allowance to cover these occasional jobs, while still offering the flexibility to print larger quantities at a low cost. "They don’t have to go to UPS or FedEx, making it a convenient amenity," Kelli added.

Improved cost control with SipWIthMe

Kelli shared how switching to SipWithMe was simple and had a significant impact on both residents and staff. "We used to offer free coffee from 6:00 a.m. to 10:00 a.m., but it was costly," Kelli explained. "With SipWithMe, we now provide 10 free cups per resident per month, and it’s much cheaper.” SipWithMe has also brought better cost control. "With our old system, we never knew how much we’d spend each month," Kelli added. "With SipWithMe, it’s predictable, making budgeting much easier."

Residents have responded positively as well, with fewer complaints and greater satisfaction over the variety of high-quality coffee available. "Overall, the coffee quality is better, it’s cleaner, and more efficient for our staff."

Maximizing resident and staff satisfaction

PrintWithMe and SipWithMe complement each other in providing convenient and cost-effective amenities that modern residents expect. For Kelli and her team, both WithMe’s amenities have been invaluable. "I recommend PrintWithMe because it’s a time saver for management and offers a secure, self-sufficient amenity for residents," she said. "And SipWithMe has transformed our coffee service into something much more cost-effective and enjoyable for everyone."

By implementing both PrintWithMe and SipWithMe, Draper and Kramer have not only provided high-quality amenities for residents but also simplified operations, proving that even limited spaces can offer premium amenities with the right solutions.

Why PrintWithMe and SipWithMe stand out

PrintWithMe and SipWithMe have become essential components of 1350 and 1316 North Lake Shore Drive’s amenity offerings, allowing the property to provide modern, high-quality services in a vintage building with limited space. These amenities not only meet the expectations of today’s residents but also offer significant operational benefits. PrintWithMe has streamlined printing for both residents and staff, eliminating the need for personal printers while providing secure, low-cost printing options. SipWithMe has revolutionized the coffee experience, offering craft roasted beverages in a cleaner, more cost-effective manner.

Both amenities have been warmly received by residents, enhancing their overall experience while making daily tasks easier and more convenient. For the property management team, the predictable costs and reduced workload make both PrintWithMe and SipWithMe indispensable. Together, these solutions demonstrate how thoughtful, space-efficient amenities can significantly improve both resident satisfaction and operational efficiency.


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