Retaining residents with PrintWithMe
Steven not only enjoys the benefits PrintWithMe brings to staff but also notes "It's been instrumental in resident retention.” Shortly after deploying PrintWithMe in one of his communities, Steven received an email from a resident who worked from home and frequently complained about the previous printing solution. The resident told Steven, “You know, one of the main reasons I ended up renewing was the new PrintWithMe service. I absolutely love it.”
Not only does PrintWithMe help with resident retention, but it also helps attract new residents. Although printing may not be the reason prospective residents come to visit your property, services like PrintWithMe often play a role in making the final decision. The convenience and ease of WithMe amenities give your property an upper hand against the competition.
"PrintWithMe has made our on-site teams' lives better."
Once implemented, they realized the added advantages for on-site teams, such as "auto reminders for restocking, direct-to-property shipment of supplies, and an extensive customer service network for when things go wrong." Steven St. Louis refers to PrintWithMe as a "no-brainer resident printing solution for on-site teams. It's been an absolute game changer at our properties and will be a game changer for anyone that's still managing resident printing in-house.”
PrintWithMe has significantly improved the lives of their on-site teams, eliminating the arduous task of managing resident printing. They no longer need to constantly restock supplies or assist residents in troubleshooting printer issues.
Tailor-made solution you can count on
A unique aspect of PrintWithMe is its ability to be tailored to specific communities. Steven notes, "It's a tailor-made solution for service level that allows properties to select what solution works best for not only their demographic but their budget." PrintWithMe’s proprietary Print Allowance system empowers properties to provide a community printer without breaking the bank. Depending on the property’s need, residents can enjoy unlimited free printing, a set number of free prints, or pay to print each time.
PrintWithMe has consistently been one of The Habitat Company's best vendor partners. Steven commends the entire PrintWithMe team, from their account managers to support teams, for being readily available to assist with any issues or needs. He concludes, "PrintWithMe is always there for us."